Client Success Operations Lead | Bogotá | Remote
hace 11 horas
Client Success Operations LeadPosition Type: Full-TimeLocation: RemoteApply here: https://operationsarmy.com/applicationAbout the RoleThe Client Success Operations Lead is responsible for ensuring clients remain confident, supported, and satisfied while talent delivers consistent, high-quality work. This role blends relationship management with people leadership and operational follow-through.Youll focus on client retention by monitoring account health, resolving concerns, and ensuring service commitments are met. Internally, youll guide talent through coaching, feedback, and performance alignment—helping teams understand expectations and succeed in their roles.Key ResponsibilitiesBuild and maintain strong client relationships focused on retentionMonitor account health and surface risks earlySupport talent through coaching conversations and check-insAlign team output with client expectations and service standardsOversee onboarding and transitions for new team membersTrack performance trends and operational metricsEnsure SOPs are followed and updated when workflows evolveDe-escalate concerns with clarity, empathy, and solutionsQualificationsBackground in client success, operations, or service deliveryExperience handling client concerns and long-term accountsExperience supporting or coaching team membersStrong judgment, communication, and follow-throughComfortable working in fast-paced, remote environmentsApply here: https://operationsarmy.com/application
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Client Success Operations Lead | Bogotá | Remote
hace 6 días
Bogotá, Colombia OpsArmy Careers A tiempo completoClient Success Operations Lead | Bogotá | Remote Position Type: Full-Time Location: Remote Apply here: https://operationsarmy.com/application About the Role: The Client Success Operations Lead is responsible for ensuring clients remain confident, supported, and satisfied while talent delivers consistent, high-quality work. This role blends relationship...
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Remote Client Success Operations Lead
hace 6 días
Bogotá, Colombia OpsArmy Careers A tiempo completoA leading operations firm is seeking a Client Success Operations Lead to ensure client satisfaction and retention. The role involves building strong client relationships, monitoring account health, and guiding talent through coaching and feedback. Candidates should have a background in client success or operations and be comfortable working in a fast-paced,...
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Client Success Operations Lead
hace 2 semanas
Bogotá, Colombia OpsArmy A tiempo completoClient Success Operations LeadPosition Type: Full-TimeLocation: RemoteApply here: https://operationsarmy.com/applicationAbout the RoleThe Client Success Operations Lead is responsible for ensuring clients remain confident, supported, and satisfied while talent delivers consistent, high-quality work. This role blends relationship management with people...
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Client Success Operations Lead
hace 2 semanas
Bogotá, Bogotá D.E., Colombia OpsArmy Careers A tiempo completo*Client Success Operations LeadPosition Type:*Full-Time*Location:*Remote*Apply here:About The RoleTheClient Success Operations Lead*is responsible for ensuring clients remain confident, supported, and satisfied while talent delivers consistent, high-quality work. This role blends relationship management with people leadership and operational...
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Business Operations Manager
hace 2 semanas
Bogotá, Colombia REMOTE TECH SOLUTIONS SL A tiempo completo**Business Operations Manager** About the Role We are seeking a Business Operations Manager to work remotely alongside the founder across two growing ventures: - Consulting firm focused on strategy and digital transformation. - Publishing & content company in travel, lifestyle, and media. Key Responsibilities - Design and implement quarterly business plans...
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Remote Client Success Consultant
hace 2 días
Bogotá, Colombia VIDA Select A tiempo completoAre you an experienced relationship builder who loves managing client success and delivering results? **About VIDA Select** We are a relationship consulting company that helps successful singles in major U.S. cities find long-term, compatible partners. Our services are exclusively available in the United States, and our international team works remotely to...
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Client Success Team Lead
hace 3 días
Bogotá, Bogotá D.E., Colombia TTEC Digital A tiempo completoAt TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.TTEC Digital seeks a Client Success Team Lead to join our growing team. This is a hybrid work situation where you will work...
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Client Success Team Lead
hace 2 días
Bogotá, Bogotá D.E., Colombia TTEC Digital A tiempo completoAt TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. TTEC Digital seeks a Client Success Team Lead to join our growing team. This is a hybrid work situation where you will work...
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Client Success Team Lead
hace 2 días
Bogotá, Bogotá D.E., Colombia TTEC Digital A tiempo completoAt TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.TTEC Digital seeks aClient Success Team Leadto join our growing team. This is a hybrid work situation where you will work onsite...
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Client Experience
hace 1 semana
Bogotá, Colombia MicroSourcing A tiempo completoA leading outsourcing firm is seeking a Client Experience /Operations Manager/Customer Success in Bogotá. The role requires overseeing client management, ensuring operational growth, and handling HR administrative functions. Candidates should have a Bachelor's degree and at least 2 years of HR operations experience, along with strong communication and...