Phone Customer Service

hace 2 días


Cali, Colombia Connected Shop Inc. A tiempo completo

Hello,

We are seeking a highly skilled English-speaking customer service and tech support professional to join our team and elevate our customer experience. This is a remote job, so you can work from home. As a customer support representative, you will focus on building and nurturing client relationships, resolving customer inquiries, and ensuring customer satisfaction.

ABOUT YOU:

- Exceptional English communication skills, particularly over the phone.
- Open to feedback and committed to continuous improvement.
- Proactive problem-solver with a strong desire to assist customers.
- Highly dependable and dedicated to fulfilling customer needs.
- Maintains a positive and solution-oriented approach to challenges.
- If you are eager to grow your customer service skills and be part of a thriving business, this is an ideal opportunity

ABOUT THE POSITION:

- Handle pre purchase inquiry inbound phone calls.
- Handle post purchase inbound phone calls.
- Handle post purchase technical troubleshoot phone calls.
- Work 8 hours a day 5 days a week (Monday-Friday).

ABOUT THE COMPANY:

- E-Commerce startup based in Miami Beach
- We sell smart connected devices to retail clients and B2B
- We specialize in smart door locks

HOW TO APPLY:

- Include your resume as an attachment.

Congratulations you made it to the end, so what are you waiting for?

**Job Types**: Full-time, Contract

**Language**:

- english (required)

Expected Start Date: 10/03/2025



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