Remote Customer Service Representative

hace 6 horas


Cali, Colombia Access Insurance LLC A tiempo completo

Access Insurance Underwriter, LLC is one of the fastest-growing insurance companies in the US and we are looking for a highly motivated and experienced Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

**Responsibilities**:

- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services

**Qualifications**:

- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Quoting and pre-binding of homeowners policies,
- Willing to get insurance customer service licensed
- Insurance experience is preferred but will train the right person.

Tipo de puesto: Tiempo completo, Indefinido, Freelance

Experiência:

- anos: 1 año (Deseable)

Idioma:

- ingles (Obligatorio)

Fecha límite para postularse: 20/08/2024



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