Customer Engineering Manager, Google Cloud

hace 5 días

Bogota, Colombia Google A tiempo completo

Minimum qualifications:

- Bachelor's degree in Computer Science or equivalent practical experience.
- 10 years of experience as a technical sales engineer in cloud computing or experience in a customer-facing role on a professional services/systems engineering team.
- Experience with IaaS, PaaS, Big Data, SaaS, public cloud, and related industry/technical concepts.
- Experience developing, growing, and managing teams.

Preferred qualifications:

- Master's degree in Computer Science and/or MBA.
- 5 years of managing large scale cloud teams with experience working with customers across Singapore and Malaysia.
- Knowledge of solution architecture within web/mobile, web/internet technologies, and architecture across SaaS/PaaS/IaaS and cloud productivity.
- Ability to inspire/grow sales teams and work with cross-functional teams to achieve common business objectives.
- Ability to operate in a fast-paced, evolving environment.

**About the job**:
As a Customer Engineering Manager, you will lead a team of customer engineers who engage with prospects and channel partners to understand and assess customer requirements, prepare and present demonstrations of Google Cloud technologies, and address and overcome technical objections that arise throughout the business process. You will lead efforts to drive solution innovation, working across the organization to identify the assets and tools to drive customer adoption. You will be responsible for investing in team development and success, building an effective and collaborative team.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology - all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

**Responsibilities**:

- Lead, inspire, and grow a team of Customer Engineers across the region who engage with prospects, provide technical discovery and solutions recommendations while working in partnership with customers, and manage and motivate a diverse collection of engineering professionals.
- Contribute to building a business that promotes excellent growth and maintain motivation in order to work effectively in a dynamic environment.
- Engage directly with prospects regarding architecture discussions and best practices.
- Work cross-functionally with our Product, Support, Engineering, and Sales teams to make compelling presentations and represent the capabilities and services of Google Cloud.
- Hire, coach, and drive a team to deliver against assigned strategic goals and prioritize the delivery of an excellent customer experience.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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