Business Solutions, Region Manager Latam

hace 2 semanas

San Vicente Ferrer, Colombia John Crane A tiempo completo

The business solutions manager will lead and manage a team of business development managers based in Latin American region, ensuring their professional continuous development and an effective teamwork dynamic with customers and with other John Crane areas.

**Duties & Responsibilities**:

- Support John Crane’s Business Solutions globalization and strategy execution, challenging status quo and engaging with disruptive service innovation projects - managing the present but also helping to create the future and new value propositions for customers. - Provide strategic and tactical business development support to John Crane LATAM sales & service management and to the local sales teams, fostering the team-of-teams spirit and ensuring an effective participation of the business development managers in the front-end with customers, both at facility/site and corporate level.. - Provide support to service delivery activities as needed, engaging with key back-end internal stakeholders from other functional support areas, while also guiding the LATAM Project Management Office (PMO), who have a dotted reporting line to this role. - Lead the business development function with selected customers, including the development of master goods & services agreements, frame agreements, reliability and asset management contracts, digital solutions and energy transition programs. - Develop, manage and foster relationships with specific selected customers at corporate level as needed. - Identify profitable top line growth opportunities and potential risks to John Crane’s business, preparing and ensuring the effective implementation of action plans to either develop or mitigate them. - Support the LATAM sales team to prospect contract opportunities, understanding voice of customer (needs and motivators), customizing solutions, providing high impact presentations, understanding the decision-making processes, assisting in the overall development of contract opportunities, negotiating commercial and legal T&C and -most importantly
- ensuring customer success. - Support all contract renewals processes, looking forward to securing John Crane’s business while also seeking profitable top line growth opportunities through the expansion of the current service and product scope. - Monitor market trends in maintenance, reliability, asset management and methane emissions reduction practices. - Identify End-To-End service innovation opportunities and support the development of new potential competitive advantages. - Identify customer’s asset management and digital transformation projects, while also safety, energy transition, emissions reduction and enviromental corporate objectives, as these are strategic areas of collaboration with them. - Prepare and submit high-quality monthly activity reports, to be delivered at Global Director, VP and Board level.

**The Individual**:

- Mechanical or Industrial Engineer, with previous experience leading, managing and developing people. - Sales, solution selling or business development background (minimum 10-year industry experience required). - Team building, coaching, team player, high energy level, dynamic, emotional intelligence, hunting profile and a winning mindset. - Positive and situational leadership, strategic thinking, change agent, high impact communication and win-win negotiation. - Languages: Spanish and advanced English proficiency (Portuguese - desirable).

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