Customer Service Agent

hace 4 días


Barranquilla, Colombia Sutherland A tiempo completo

At Sutherland we are seeking attentive and goal-oriented individuals to join us as on-site Customer Service Agents. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you

**We offer**:

- $1.000.000 Hiring bonus
- Up to $2.200.000 between base salary and bonus
- $80.000 Care Package
- 2 days off
- Every biosafety measure for you to feel safe
- Paid top-notch training
- Long-term contract

**As a Customer Service Agent, you get to**:

- Help customers solve their issues in a timely manner and creative way.
- Educate & motivate customers through the collections process & available payment options.
- Contact consumers with past-due credit obligations and working with them to facilitate payment.

**Qualifications**:

- Advanced English level (B2) - Excellent verbal, written, and reading skills
- High school diploma
- Chat experience is a plus
- Basic PC keyboarding skills plus basic Microsoft Office (Outlook, Word, Excel) experience

**About Sutherland**:
Human experiences are as singular and unique as a fingerprint. They are also living things—dynamic and in-the-moment. Today’s brands compete on experience every day. It’s our job to help them win.

At Sutherland, we create exceptionally engineered brand experiences that are a perfect match for the real people (and real moments) they’re made for. We do that by combining human-centered design with the scale & accuracy of real-time analytics, AI, cognitive technology, and automation.

Sutherland Colombia received the award of Best BPO to work at in 2020 by Computrabajo.



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