Bilingual Customer Service Agent

hace 1 semana


Perímetro Urbano Barranquilla, Colombia Soft-G.Net A tiempo completo

We are looking for a Bilingual Customer Service Agent (English level B2 to C1) to join our team at Soft-G.Net . In this role, you will be the main link between our customers and the company, ensuring an outstanding customer experience with every interaction. We’re seeking someone with strong customer service experience , great communication skills, teamwork, and a results‑driven mindset. Your responsibilities will include handling inbound calls, resolving customer inquiries and requests in a professional, empathetic, and efficient manner while maintaining high‑quality service standards. Key Requirements Previous experience in customer service, preferably in bilingual environments. Intermediate–advanced English level (B2–C1). Ability to work both independently and as part of a team. Goal‑oriented and focused on achieving quality metrics. Monthly salary: $3,300,000 COP. Hiring bonus: $1,500,000 COP for joining our team. If you’re proactive, enjoy solving problems, and are passionate about delivering exceptional customer service, this is the perfect opportunity for you Join Soft-G.Net and become part of a leading company in customer service excellence. Seniority level Entry level Employment type Full‑time Industry Outsourcing and Offshoring Consulting Referrals increase your chances of interviewing at Soft‑G.Net by 2x. Job Titles Customer Service Representative (OnSite – PM Shift) Trilingual Customer Service Agent (English, Spanish and French) #J-18808-Ljbffr



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