Patient Coordinator
hace 1 mes
RedValley , the fast-growing company in Medellín, is looking for a talented and strategic Patient Coordinator to join Premier Med Group . We have partnered with one of New Jersey’s top experts in vein and pain treatments who cares about delivering results and creating a first-class experience. You will perform minimally invasive procedures with the use of top-notch technology. At their pain management and vein clinics, the priority is to deliver results.
As a Patient Coordinator , you will specialize in assisting daily callers with anything related to their procedures at the clinics. Through inbound or outbound contacts, you will provide a top-notch experience while providing empathy to our patients, making sure their experience goes as smoothly as possible.
What You'll Do
- Coordinate and schedule new patient appointments according to doctors' schedules.
- Import and manage records for new and existing patients.
- Obtain necessary medical record information from referring providers to complete the new patient process.
- Follow up with patients for their existing and upcoming appointments.
- Assign documents such as orders, operation notes, consents, outside records, procedures, and therapies, using standard classification systems within the electronic medical record.
- Document work processes as required.
- Perform other duties as assigned by the team leader/managers.
What You'll Bring To The Team
- Strong spoken and written English (C1+).
- 1+ Years of Experience in customer service in the healthcare industry.
- Experience as a new patient coordinator is preferred.
- Strong oral and written communication skills.
- Ability to multi-task efficiently and effectively.
- Highly detail-oriented.
We Offer You
- Opportunities to work in a fast-paced startup environment supportive of teamwork, ownership, and purpose.
- Flexible working environment (flexible working hours, working from our state-of-the-art office space in El Poblado).
- One-of-a-kind company values and teamwork culture as well as a meaningful mission and challenging work.
- Private health insurance for you plus a family member.
- 50% discount on lunch with our partnered restaurant.
Job Type: Full-time
Application Question(s):
- Could you please rate your proficiency in English on a scale of 1 to 10?
Experience:
- Healthcare Industry: 1 year (Required)
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