Team Lead

Job Summary: The Customer Service Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The Customer Service Lead will be the primary customer interface for trouble...

Job Summary: The Team Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The Team Lead will provide support, direction, monitoring, and coaching to the assigned agents in...

Job SummaryThe Team Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The Team Lead will provide support, direction, monitoring, and coaching to the assigned agents in...

**Glowtouch, a UnifyCX company,** is growing and we are looking for a** Call Center Team Lead** to join our motivated and ambitious team in Barranquilla, Colombia. Come be one of the pioneers at our newest location! **What Will You Do?** The Call Center Team Lead is responsible for overseeing and guiding a team of customer service representatives to ensure...

Job Summary: The SOC Lead is responsible for managing and supporting the Security Operations Center (SOC) team, ensuring the effective monitoring and protection of the client’s infrastructure environments according to best practices. This role entails leading SOC Analysts, implementing ITIL best practices, and aligning SOC operations with company goals to...

Job Summary: **Job Objective**: The Service Desk Lead (SDLEAD) main role is to coach, train, and supervise a team of Service Desk Analysts. The SDLEAD will provide the team with leadership and constant coaching to ensure best practices within the team, team development, and the expectations and goals achievement. The SDLEAD should handle critical customer...

Job Summary: The SOC Lead is responsible for managing and supporting the Security Operations Center (SOC) team, ensuring the effective monitoring and protection of the client’s infrastructure environments according to best practices. This role entails leading SOC Analysts, implementing ITIL best practices, and aligning SOC operations with company goals...

Job Summary: The Service Desk Team Lead is a pivotal role responsible for providing leadership, coaching, and supervision to our Service Desk Analysts. We seek a highly motivated individual to ensure the team's high-quality service delivery, manage performance, handle critical incidents, and contribute to continuous improvement within the service...

**About the Role** We are seeking a dynamic and experienced Customer Support Team Leader to join our growing team in Barranquilla, Colombia. As the Customer Support Team Leader, you will be responsible for leading a team of Customer Support Consultants, ensuring they deliver outstanding service to our clients. You will play a critical role in maintaining...

**About the Role** We are seeking a dynamic and experienced Customer Support Team Leader to join our growing team in Barranquilla, Colombia. As the Customer Support Team Leader, you will be responsible for leading a team of Customer Support Consultants, ensuring they deliver outstanding service to our clients. You will play a critical role in maintaining...

At Auxis, we are seeking a skilled Customer Service Team Lead to oversee the daily operations of our customer service team. This is an exciting opportunity for a results-driven professional to join our dynamic team and make a significant impact on our clients' satisfaction.Job Description:The Team Lead will be responsible for managing a local team of...

Job SummaryThe Customer Service Team Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The person will provide support, direction, monitoring, and coaching to the...

Team Lead, Service Delivery - Bilingual **Service Delivery Team Lead** Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Team Lead working onsite in Barranquilla, Colombia, you’ll be a part of bringing humanity to business. #experienceTTEC. **What You’ll Do** Do you love leading? Looking...

Job Summary: The Service Desk Team Lead will provide professional business and information technology services, both individually and as part of a project team, with a focus on supporting Auxis managed services and infrastructure services clients to ensure high levels of customer satisfaction and productivity. The SDTL should handle critical customers...

Job OverviewAuxis is a leading provider of managed services and infrastructure solutions, and we're seeking a highly skilled Service Desk Team Lead Manager to join our team.The Service Desk Team Lead Manager will be responsible for providing professional business and information technology services, both individually and as part of a project team, with a...

Senior Quality Lead - Senior Associate - Customer ExperienceWe are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals, and we are looking to add a Senior Associate Manager who will lead, develop, and motivate a high-performance...

Auxis is seeking a highly skilled and experienced Security Operations Center (SOC) Team Lead to lead our team in responding to security incidents, ensuring effective containment, eradication, and recovery. As SOC Team Lead, you will be responsible for overseeing the continuous tracking of security events and alerts using SIEM tools, analyzing and correlating...

Job SummaryThe Team Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.ResponsibilitiesManage team productivity and utilization-focused on Client-Specific KPIs and Goals...

Job Summary:The SOC Lead is responsible for overseeing the Security Operations Center (SOC) team, ensuring the effective monitoring and protection of the client's infrastructure environments according to best practices. This role entails leading SOC Analysts, implementing ITIL best practices, and aligning SOC operations with company goals to ensure customer...

Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with...