Senior Quality Lead

Senior Quality Lead - Senior Associate - Customer ExperienceWe are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals, and we are looking to add a Senior Associate Manager who will lead, develop, and motivate a high-performance...

Senior Associate Manager - Customer Experience (Senior Quality Lead) At Sutherland, we are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals, and we are looking to add a Senior Associate Manager who will lead, develop, and...

Sutherland seeks a motivated and detail-oriented Senior Quality Lead to join our team in Barranquilla. This is an excellent opportunity for individuals who want to build a fulfilling career and are confident in their ability to drive results.Job Overview:We are looking for a strategic thinker who can lead, develop, and motivate a high-performance team of...

We are seeking a seasoned Lead Quality Manager to join our team at Sutherland. This is an exciting opportunity for a detail-oriented and goal-driven individual to lead a high-performance team of support professionals.About the Role:As a Senior Associate Manager, you will be responsible for overseeing performance and service quality to guarantee customer...

UPS is a leading logistics company seeking an experienced Senior Quality Assurance Analyst to join its team in Bogota.The estimated salary for this position is approximately $65,000 per annum, based on the company's industry standards and the cost of living in Bogota.About the Role:The Senior Quality Assurance Analyst will be responsible for coordinating the...

Senior Associate Manager - Customer Experience LeadSutherland is a dynamic organization committed to creating a challenging and rewarding work environment. We are seeking a Senior Associate Manager who will lead, develop, and motivate a high-performance team of support professionals.Key Responsibilities:Define Sutherland's Reputation: Oversee and manage...

Senior Specialist, Quality Assurance **Senior Specialist, Quality Assurance** Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Quality Assurance Senior Specialist working onsite in Barranquilla, Colombia, you’ll be a part of bringing humanity to business. #experienceTTEC **What You’ll be...

Job Summary: The **Team Lead for Procurement and Customer Support** serves as the driving force behind a high-performing team responsible for procurement operations, order management, and customer support excellence. This leadership role focuses on aligning team activities with organizational objectives, ensuring seamless delivery of goods and services, and...

Job OverviewThe Quality Assurance Training Specialist plays a pivotal role in supporting the Training Program at UPS Healthcare, focusing on identifying skill gaps and developing training materials to enhance employee knowledge.Key Responsibilities:Identify critical skill gaps in the current training program and develop targeted solutions to bridge these...

Program Manager, Customer Success RiskWe are seeking a seasoned Risk Operations Program Lead to oversee customer and business outcomes across our fraud, identity, and compliance operations.In this role, you will partner with Product, Compliance, Operations, Data Science, and Engineering to analyze risk trends, implement solutions, and drive impactful change...

Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with...

**Senior Associate Manager - Customer Experience Role Overview**Sutherland, a dynamic and professional organization, is seeking a results-driven Senior Associate Manager to lead our customer experience team. As a key member of our management team, you will be responsible for driving business growth, enhancing service quality, and fostering strong...

Job Title: Senior Software EngineerAs a Senior Software Engineer at {company}, you will play a key role in designing, developing, and maintaining our software applications. Your expertise in software development will help us deliver high-quality products to our customers.Responsibilities:Design, develop, and test software applicationsCollaborate with...

Company OverviewSutherland is a dynamic company committed to creating a professional and challenging work environment. Our goal-oriented team is composed of strategic-thinking individuals, and we are looking for a Chief Quality Operations Director to lead and develop a high-performance team of support professionals.Job DescriptionWe seek a reliable and...

About AgileEngineAgileEngine is a leading software development company that creates award-winning custom software solutions for clients across various industries. We are committed to delivering high-quality products and providing a challenging and rewarding work environment for our team members.Job DescriptionWe are seeking an experienced Elixir developer to...

Job Summary: The Customer Service Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The Customer Service Lead will be the primary customer interface for trouble...

Job SummaryThe Team Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The Team Lead will provide support, direction, monitoring, and coaching to the assigned agents in...

Job Summary: The Team Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The Team Lead will provide support, direction, monitoring, and coaching to the assigned agents in...

Sutherland is seeking an attentive and analytical person to join us as a Lead - Customer Experience. The Lead is a front-line position responsible for the evaluation and documentation of customer transactions to ensure accurate and consistent information is provided to customers. The Lead Specialist's key focus is to evaluate transactions to ensure all...

Talent acquisition Quality Analyst - Que haya tenido experiência de minimo 6 meses o 1 año como QA, nível intermedio en ingles enfocado en el listening. - Que tenga buena capacidad de análisis. - Disposición de trabajar 100% en site. **Responsabilities**: - Auditorias diarias. - Procesar los puntajes y observaciones semanales. - Alimentar el scorecard...