Quality Assurance Manager

UPS is a leading logistics company seeking an experienced Senior Quality Assurance Analyst to join its team in Bogota.The estimated salary for this position is approximately $65,000 per annum, based on the company's industry standards and the cost of living in Bogota.About the Role:The Senior Quality Assurance Analyst will be responsible for coordinating the...

Job Title: Quality Assurance Training SpecialistJob Summary:The Quality Assurance Training Specialist supports the Training Program at UPS Healthcare by identifying critical skill gaps, developing training materials, and training employees. This role provides support to the Quality Support Center Management Team and assists in executing projects and...

Job OverviewThe Quality Assurance Training Specialist plays a pivotal role in supporting the Training Program at UPS Healthcare, focusing on identifying skill gaps and developing training materials to enhance employee knowledge.Key Responsibilities:Identify critical skill gaps in the current training program and develop targeted solutions to bridge these...

We are seeking a seasoned Lead Quality Manager to join our team at Sutherland. This is an exciting opportunity for a detail-oriented and goal-driven individual to lead a high-performance team of support professionals.About the Role:As a Senior Associate Manager, you will be responsible for overseeing performance and service quality to guarantee customer...

Senior Quality Lead - Senior Associate - Customer ExperienceWe are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals, and we are looking to add a Senior Associate Manager who will lead, develop, and motivate a high-performance...

At UnifyCX, we are seeking a highly skilled Customer Service Representative to join our team in Barranquilla, Colombia. As a pioneer in our new site, you will be responsible for providing exceptional customer service to members, attorneys, and associates through inbound and outbound calls.Key Responsibilities:Information Gathering and Registration: Obtain...

The Stt Group Sucursal Colombia seeks an experienced Accounts Payable Operations Manager to join its team in Barranquilla, Colombia.As an Accounts Payable Operations Manager, you will play a crucial role in ensuring the efficient processing of payables, travel & expense, and vendor control transactions. Your primary responsibility will be to process these...

Senior Associate Manager - Customer Experience LeadSutherland is a dynamic organization committed to creating a challenging and rewarding work environment. We are seeking a Senior Associate Manager who will lead, develop, and motivate a high-performance team of support professionals.Key Responsibilities:Define Sutherland's Reputation: Oversee and manage...

Job OverviewAuxis is a leading provider of managed services and infrastructure solutions, and we're seeking a highly skilled Service Desk Team Lead Manager to join our team.The Service Desk Team Lead Manager will be responsible for providing professional business and information technology services, both individually and as part of a project team, with a...

About the Role:This position involves designing, developing, and maintaining new APIs and migrating existing ones using Java and Spring Boot. The selected candidate will work closely with a team of developers to implement best practices and ensure high-quality API performance and reliability.Responsibilities:Design, develop, and maintain new APIs and migrate...

About SutherlandWe are a dynamic organization committed to creating a professionally challenging and personally rewarding work environment.Our team is composed of goal-oriented and strategic-thinking individuals, working together to drive success. We are seeking a reliable and detail-oriented Senior Associate Manager Customer Experience to join our team.Job...

At Auxis, we're looking for a highly skilled Customer Service Operations Manager to join our team. This is a full-time position that requires strong leadership and customer service skills.About the RoleThis role will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis...

**Senior Associate Manager - Customer Experience Role Overview**Sutherland, a dynamic and professional organization, is seeking a results-driven Senior Associate Manager to lead our customer experience team. As a key member of our management team, you will be responsible for driving business growth, enhancing service quality, and fostering strong...

Project ManagerAs a Project Manager at eStoreLabs, you will be responsible for the day-to-day coordination and execution of assigned projects related to content production, localization, and digital assets. Your primary goal will be to ensure the successful delivery of projects on time, within budget, and to the required quality standards.Key...

Program Manager, Customer Success Risk Job DescriptionAbout Us: Remitly Inc. is a financial technology company that aims to transform lives with trusted services that transcend borders. We have been delivering on our promises to people who send money around the world since 2011. Our vision is to reimagine global financial services and build products that...

GlowTouch, a global organization, is expanding its team and seeking an experienced Project Manager to lead its projects to success.Key ResponsibilitiesDevelop and implement comprehensive project plans, ensuring timely delivery, quality, and budget adherence.Coordinate and lead project teams, driving collaboration and accountability among team...

Program Manager, Customer Success RiskWe are seeking a seasoned Risk Operations Program Lead to oversee customer and business outcomes across our fraud, identity, and compliance operations.In this role, you will partner with Product, Compliance, Operations, Data Science, and Engineering to analyze risk trends, implement solutions, and drive impactful change...

Job Summary:The Service Desk SME is responsible for handling high-complexity incidents and extended requests, overseeing the administration of access roles and policies, and managing Privileged Access Management accounts. This role requires a comprehensive understanding of current procedures and strong investigational skills.Responsibilities:Manage Auxis...

Job SummaryThe Supervisor will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The person will provide support, direction, monitoring, and coaching to the assigned team in all...

Job SummaryThe Customer Service Team Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The person will provide support, direction, monitoring, and coaching to the...