Service Operations Support

The Support Heroes: We offer outsourcing customer support services for Shopify Apps developers, and we are currently looking for Support Heroes to join our team. We are offering a week schedule when you work for 4 days of the week and rest the remaining 3 days. Location: Working from home. - Major Responsibilities: - Create Articles or documentation for...

Provides technical support to DN Services, Service Partners and Customers, based on expert knowledge of DN-serviced products and solutions. Starting point for structured problem management in the DN Incident & Problem Management process. Identifies, analyzes, addresses and resolves technical problems. Supports technical escalations as a well as improvement...

**Sales Operations Manager** **Hybrid Role from Bogota, Colombia** The Inside Service Operations Manager plays a pivotal role within the Juniper Service sales team, overseeing the team's operations to proactively renew expiring service and subscription contracts. This position encompasses both leadership and operational responsibilities, with a primary...

**Description**: **Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent, Technology, and Training services. We have been impacting the world **since 2018** and we want to...

Founded in 2017, REPS & Co. has rapidly become a leader in data analytics in the entertainment industry. Recognized on the Forbes list of America's Best Startup Employers, we focus on delivering advanced analytics that support data driven decisions. Our solutions provide comprehensive insights and forecasts, enabling us to have a better understanding and...

Descripción **Zemsania - Customer Service Support - Hibrido**: En **Zemsania** estamos en la búsqueda de un profesional altamente capacitado para unirse a nuestro equipo como **Customer Service Support Hibrido**. Si tienes al menos 2 años de experiência en atención al cliente y un nível de inglés B2 o superior, ¡esta posición es para...

**HR Operations Specialist**: **Job information**: **Reference number**: JR-0025557 **Job function**: HR **Position type**: Full time **Site**: Bogotá D.c. Cundinamarca CALLE 93 NO. 12 - 14. Of. 501, Bogotá D.C. Cundinamarca, 110221 - About the Company: GEA is an international engineering company and one of the largest suppliers for the food, beverage,...

We are a dynamic fintech company committed to enhancing the digital experience for our customers. Our dedicated IT support team plays a crucial role in maintaining our reputation for outstanding customer service and technical reliability. The work is done in 5 hours per day for a total of 25 hours per week. The agent will work those 5 hours between 8 am and...

**Job Description**: Trilingual (PORT-ENGL-SPA) Customer Service Representative. The overall objective of this role is to ensure the seamless delivery of customer service support to external and internal clients. **Responsibilities**: - Make evaluative judgements based on the analysis of factual information **Qualifications**: - Previous relevant...

**Who We Are**: - When you join Traffic Tech, you join a team that keeps the global economy moving - literally. - Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With offices throughout North America, South America, Asia and Europe, the company offers progressive & efficient...

**See yourself at Twilio**: Join the People Operations team at Twilio as** People Operations Specialist **supporting the **LATAM** region and Canada. **Who we are & why we're hiring**: Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that...

- What you will be doing - _(RESUMEN DE LA POSICIÓN):_ Under the supervision of the Country Manager and the Operations Regional Director, is responsible to coordinate the cooperation between his/her work area with all other areas of the company such that the flow of information is always friction free, unfettered, and ensuring a positive comprehensive...

**Who We Are**:- When you join Traffic Tech, you join a team that keeps the global economy moving - literally.- Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With offices throughout North America, South America, Asia and Europe, the company offers progressive & efficient solutions...

Job Description We are seeking a highly skilled and motivated IT Service Desk Analyst to join our Global IT team, based in our Bogota office. In this pivotal role, you will tackle IT issues of varying complexities across a broad range of systems, providing both first and second-line support for onsite staff and international remote teams. As a team leader,...

**Role: Network Service Orchestrator (NSO) Developer** **Location: REMOTE** **Type of Hire: Contract (Long Term)** **Start Date: Immediate** **Job Description**: Qualifications: - 5 + years of exp. - Bachelor’s degree in computer science, Engineering, or a related field. - Experience in integrating platforms and services by designing and implementing...

**HR Operations Specialist - French Speaking**: **Job information**: **Reference number**: JR-0025558 **Job function**: HR **Position type**: Full time **Site**: Bogotá D.c. Cundinamarca CALLE 93 NO. 12 - 14. Of. 501, Bogotá D.C. Cundinamarca, 110221 - About the Company: GEA is an international engineering company and one of the largest suppliers for...

**What success looks like in this role**: A service management analyst is responsible for providing day to day support for Major Incident Management process and service operations. They play an important role in ensuring that major incidents are resolved quickly and effectively, minimizing disruption to business operations. - Provides capture support for...

**_ Responsibilities: _** - Support to the operational business relationship management of large accounts, may manage the operational business relationship of small, domestic accounts. - Conducts and reviews moderately complex business analysis. - Resolves operational issues, which may require collaboration with cross organizational teams, in support of the...

**Customer Service/Support** **Location** - Bogota, Colombia*** Job Title: Operations Manager II **Job Description**: The Operations Manager II is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is responsible for building and maintaining client relationships, meeting service level agreements and...

- What you will be doing - The main attributions are related to keep customers, origin/destination offices and any other part involved on domestic/import/export process updated regarding shipments status, general information, tracking, instructions, following World Courier systems, policies, and procedures. The representative is responsible to assist...