Customer Service and Technical Support

The Support Heroes: We offer outsourcing customer support services for Shopify Apps developers, and we are currently looking for Support Heroes to join our team. We are offering a week schedule when you work for 4 days of the week and rest the remaining 3 days. Location: Working from home. - Major Responsibilities: - Create Articles or documentation for...

Trilingual (PORT-ENGL-SPA) Customer Service Representative. Customer Service/Technical Support Representative. **Responsibilities**: - Perform investigations of technical issues - Make evaluative judgements based on the analysis of factual information **Qualifications**: - Previous relevant experience in call center required - Proven ability to work as...

Provides technical support to DN Services, Service Partners and Customers, based on expert knowledge of DN-serviced products and solutions. Starting point for structured problem management in the DN Incident & Problem Management process. Identifies, analyzes, addresses and resolves technical problems. Supports technical escalations as a well as improvement...

Sutherland is seeking a reliable and technical person to join us as Technical Account Manager team for technical support group at NICE System. We are a group of hard-working and energetic individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! **In this...

We are looking for hundreds of **Customer Service Representatives**! Compensation**:USD3 - 5/hourly.** Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay, residents).** Skills: Beginner in customer care, technical support, and phone...

We are looking for hundreds of **Customer Service Representatives**! Compensation**:USD3 - 5/hourly.** + Overtime pay (1.5x pay rate) + Holiday pay (up to 2x pay rate) Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, and Uruguay...

**Job Duties**: - Provide first-level supervision to a group of Level 1 and Level 2 support engineers, managing workload, response, resolution, and quality. - Monitor and manage support engineer queues and escalate issues as necessary. - Ensure SLA´s are honored and premium support accounts are managed properly. - Perform case reviews and provide 1:1...

**About the job Technical Support II**: **Responsibilities**: - Diagnose and troubleshoot software and hardware issues for a wide range of products and services. - Guide customers through step-by-step solutions to resolve technical problems. - Escalate complex issues to senior technicians or relevant teams when necessary. - Collaborate with cross-functional...

**_Job Title:_** Technical Support Engineer (Bilingual) **_ Role Overview:_** The Technical Support Engineer (TSE) provides end-to-end technical support for McAfee customers and provides technical service of fault recording, diagnosis, problem solving, and resolution delivery for McAfee's premiere customer base. When a customer needs technical support the...

**Company Description** **_ Who we are..._** At Trustonic our products are making a difference across the world. One moment we’re ensuring low-income families worldwide can access the life-changing benefits of an internet-enabled smartphone. The next we’re protecting the safety and integrity of the vehicles we drive and the devices we care about. We...

About the job: The Red Hat Global Support Services team is adding a Technical Support Engineer with a background in systems administration to join us remotely in Colombia. In this role, you will deliver an outstanding customer support experience by providing technical support and sustaining engineering services to enterprise subscription customers. Unlike...

Must have an excellent Spanish and English communication and comprehension skills, both written and spoken - Experience in customer service field such as customer service, helpdesk, technical support, collection or billing - Open to fresh graduates with fluency on Spanish and English language - Willing to start asap

Who we are We are a worldwide market-leading provider of financial services for merchants doing business with international travellers. Our network contains 270,000 merchants worldwide in 40 countries offering services to more than 30,000 travellers every day. Global Blue introduced the concept of Tax Free Shopping and now offers a wide range of services...

Technical Support Analyst-22000DSQ **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving...

Provides service support for businesses (B2B) and enterprises (B2E) that have product and service agreements with Mastercard - Responsible for overall satisfaction of these business customers through knowledge of their business and products - Builds long-term customer relationships and ensures timely response and resolution of issues - The applicant will be...

Company Description Fygaro is an eCommerce Business Generator, enabling entrepreneurs and businesses of all sizes to sell online. Winners of the Visa Everywhere Initiative 2020, Fygaro is a leading tech-startup focused on helping SMBs and Entrepreneurs in the LAC region to adopt eCommerce into their business strategy for continued growth. Job...

Company Description Fygaro is an eCommerce business builder that enables entrepreneurs and businesses of all sizes to sell online. Winners of the Visa Everywhere Initiative 2020, Fygaro is a leading technology startup focused on helping SMEs and entrepreneurs in the LAC region adopt e-commerce in their business strategy for continued growth. job...

**_Job Title:_** Technical Support Engineer (Bilingual) - Multiple Openings **_ Role Overview:_** The Technical Support Engineer (TSE) provides end-to-end technical support for customers and provides technical service of fault recording, diagnosis, problem solving, and resolution delivery for premiere customer base. When a customer needs technical support...

Planning and daily management of service engineers work schedules. - Placing of customer purchase orders onto relevant systems. - Complete service cycle: plan, supervise execution and complete paperwork and system related information. - Manage engineer's further actions/leads from service reports. - Ensure that jobs are executed according to requests. -...

The customer service associate/order handler will provide superior service to our internal and external customers in for the Service Division and specifically in the Service Center Orders. They will focus in responding to the internal and external customers by creating and following up on the orders. The order hander will be responsible for ensuring the...