Technical Support Specialist

hace 1 semana


Barranquilla, Colombia Abbott Laboratories A tiempo completo
**Technical Support Specialist**
**Acerca de Abbott**
Abbott es líder mundial en cuidado de la salud, que crea ciencia innovadora para mejorar la salud de las personas. Siempre estamos mirando hacia el futuro, anticipando cambios en la ciencia y la tecnología médica.
**Trabajando en Abbott**
En Abbott, puedes hacer un trabajo que importa, crecer y aprender, cuidar de ti mismo y de tu familia, ser verdaderamente quien eres y vivir una vida plena. Tendrás acceso a:
- Desarrollo profesional con una empresa internacional donde podrás hacer crecer la carrera que sueñas.
- Una compania reconocida como mejor lugar para trabajar en docenas de países alrededor del mundo y nombrada una de las empresas más admiradas del mundo por Fortune.
- Una compania que es reconocida como una de las mejores companias grandes para trabajar, así como un mejor lugar para trabajar para la diversidad, las madres trabajadoras, mujeres ejecutivas y científicas.
**La Oportunidad**
Esta posición está ubicada en **Barranquilla** en nuestra división de Diagnóstico (ADD). Estamos potenciando la toma de decisiones médicas y económicas más inteligentes para ayudar a transformar la manera en que las personas manejan su salud en todas las etapas de la vida. Cada día, se realizan más de 10 millones de pruebas con los instrumentos de diagnóstico de Abbott, proporcionando resultados de laboratorio para millones de personas.
**Que harás**
- Abrazar la visión de convertirse en el proveedor líder de servicios de diagnóstico logrando la lealtad del cliente y la rentabilidad económica a través de la pasión, la colaboración y el rendimiento.
- Proveer soluciones eficientes como Ingeniero de soporte técnico incluyendo instalación, correctivos, preventivos y mantenimientos proactivos / predictivos.
- Garantizar que los equipos sean totalmente funcionales tras la resolución de problemas.
- Proporcionar información rápida y precisa a los clientes priorizando y gestionando varias incidencias abiertas a la vez.
- Seguir los procedimientos estándar para la escalación adecuada de problemas no resueltos a los equipos internos apropiados.
- Familiaridad con los Check List y preparar informes precisos y oportunos.
**Cualificaciones requeridas**
- Profesional en Ingeniería, Electrónica o Eléctrica
- Habilidades en inglés intermedio (escrito y oral) / bilingüe es preferido
- Uso de software de negocio incluyendo MS Office e Internet/mail.
- TroubleShooting/ resolución de problemas presencial o remotamente.
- Power BI
- Disponibilidad de tiempo 24/7
**Cualificaciones preferidas**
- Mínimo 2 años de experiência en procesos de automatización en banda - conocimiento en electrónica y/o informática
- Trabajo en grupo orientado a habilidades fuertemente interpersonales.
- Habilidades de comunicación efectivas.
- Manejo de tiempo
- Interacción con cliente
- Habilidades computacionales
**Aplicar ahora**
Siga tus aspiraciones profesionales con Abbott para obtener diversas oportunidades con una empresa que puede ayudarte a construir tu futuro y vivir tu mejor vida. Abbott es un empleador de igualdad de oportunidades, comprometido con la diversidad de los empleados.

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