Customer Success Executive, Startup América Latina
hace 2 meses
AIRA es una plataforma que con IA y Behavioral Science busca eficientar el proceso de reclutamiento y selección para el área de Personas (además de quitar los sesgos y privilegiar el talento por sobre criterios arbitrarios). ¿Cómo lo logra? AIRA es capaz de rankear mil CV's en segundos identificando la experiencia profesional de los candidatos, realiza una vídeo entrevista analizando las actitudes de los candidatos, realiza pruebas psicométricas y mucho más, todo esto 100% digital desde inicio a fin Únete a la transformación
Funciones del cargo:
¿Te gustaría trabajar en uno de los Startups más exitosos de América Latina, que aplica Inteligencia Artificial a Recursos Humanos?
AIRA es un Startup que utiliza Inteligencia Artificial para la selección de personas 10x más rápido y económico con 89% de satisfacción de los postulantes y 91% de satisfacción de clientes.
Deberías interactuar con clientes en 8 países como por ejemplo: Mcdonalds, Grupo Falabella, Soriana entre muchos otros.
Buscamos el rol de CUSTOMER SUCCESS EXECUTIVE con las siguientes responsabilidades:
1. GESTION DE CLIENTES Y ONBOARDING:
- Relacionamiento con clientes (como directores, gerentes, jefes y analistas en el área de talento y tecnología), siendo la contraparte directa, responsable por gestionar toda la comunicación, coordinación de reuniones, etc. necesario para generar una alta satisfacción con AIRA.
- Realizar capacitaciones, onboarding a la plataforma e intervenciones a clientes sobre el uso de AIRA.
- Asesorar clientes para mejorar sus prácticas dentro de Recursos Humanos.
- Resolver dudas y/o problemas sobre la plataforma.
- Monitorear los procesos de selección de los clientes asignados y orquestar intervenciones según sea necesario.
- Mantener registro interno de clientes a través de un software de CRM.
- Cumplimiento de metas e indicadores clave.
- Gestionar solicitudes de clientes con el área de producto.
- Gestionar incidencias técnicas con el área de soporte.
Customer Success Executive, Customer Success Manager, Customer Success Lead, Customer Success Project Head.
Requisitos:
Excelentes habilidades de comunicación
Experiencia en Ventas/Atención a Clientes B2B
Experiencia en ventas/ atención de Software as a Service (SaaS)
Experiencia en gestión de proyectos de tecnología
Excel Intermedio a Avanzando (Fórmulas/Tablas Dinámicas)
Inglés y/o Portugués deseable, no excluyente (estamos abriendo nuevos mercados)
Condiciones oferta: Beneficios:
- Bono por cumplimiento de metas
- Salario 100% prestacional
- Bono de vacaciones US $250 por tomar más de 10 días continuos
- Asignación por trabajo remoto
- Día de cumpleaños libre
- Tarde libre para el cumpleaños de tus hijos
-
Customer Success Executive, Startup América Latina
hace 2 meses
Bogotá, Cundinamarca, Colombia AIRA A tiempo completo**Descripción empresa**: **Funciones del cargo**: ¿Te gustaría trabajar en uno de los Startups más exitosos de América Latina, que aplica Inteligencia Artificial a Recursos Humanos? AIRA es un Startup que utiliza Inteligencia Artificial para la selección de personas 10x más rápido y económico con 89% de satisfacción de los postulantes y 91% de...
-
Customer Success Representative
hace 1 mes
Bogotá, Bogotá D.E., Colombia Somewhere A tiempo completoCustomer Success Representative - Latin American MarketsJoin Somewhere as we expand our team in Latin America. We are looking for a skilled Customer Success Representative to support childcare businesses that have upgraded to our paid subscription. This is a high-energy, client-facing account management role requiring a passion for supporting customers in...
-
Bogotá, Colombia Center For Reproductive Rights A tiempo completoJob Title: Executive Assistant to Vice President Latin America About the Center The Center for Reproductive Rights is a global human rights organization working to protect reproductive rights as fundamental human rights worldwide. Background We are a non-profit organization changing law and policy through litigation, legal policy, and advocacy work....
-
Customer Success Executive
hace 4 meses
Bogotá, Cundinamarca, Colombia Infobip Ltd A tiempo completoAt Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s...
-
Chief Production Officer, Latin America and US Hispanic
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Sony Pictures A tiempo completoJob OverviewWe are seeking a seasoned business leader to spearhead our production efforts in Latin America and the US Hispanic market. This is a challenging opportunity for an experienced executive with a proven track record of driving growth and success.
-
Regional Lead for Latin America Success Strategy
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Sap Se A tiempo completoAbout the Company: SAP Se is a global leader in enterprise software and solutions. Our mission is to help organizations run better by providing innovative technology solutions.Job OverviewWe are seeking an experienced Regional Lead for our Latin America Success Strategy team. As a key member of our leadership team, you will be responsible for driving...
-
Customer Service Advisor
hace 3 meses
Bogotá, Cundinamarca, Colombia Group Customer operation success A tiempo completo**Position**: Customer Service Advisor / Executive **Location**: Bogotá, Colombia **Contract Type**: Indefinite **Qualifications**: - Academic Level: High School Graduate, Technician, Technologist, or Professional - Desirable Work Experience - English Proficiency: B2+ or higher - Not open to students **Responsibilities**: - Sales of prepaid products...
-
Customer Success Manager
hace 2 meses
Bogotá, Bogotá D.E., Colombia Clara A tiempo completoAbout ClaraClara is a leading spend management platform for companies in Latin America, offering a comprehensive solution that includes locally-issued corporate cards, Bill Pay, financing solutions, and a highly-rated software platform.Job DescriptionWe are seeking a Customer Success Manager who will be responsible for developing a sustainable relationship...
-
Customer Success Manager
hace 3 días
Bogotá, Colombia Sagan A tiempo completoJob Title: Customer Success ManagerLocation: Remote (EST Time zone)Salary Range: up to 3500 USDWork Schedule: Monday - Friday, 9:00 AM to 6:00 PM (EST)NOTE: INDEPENDENT CONTRACTOR POSITIONCompany Overview:Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We...
-
Bogotá, Bogotá D.E., Colombia Amazon Web Services Colombia S.A.S. - E40 A tiempo completoAbout the Role:We're seeking a highly skilled GenAI Business Development Manager to lead our GenAI strategy in Latin America. As a key member of our team, you'll drive engagements with startup founders and general partners, leveraging your technical expertise to effectively interact with CTOs, software developers, and architects.Key Responsibilities:Identify...
-
Startup Success Manager Scaled, Google Cloud
hace 2 meses
Bogotá, Cundinamarca, Colombia Google A tiempo completo**Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 4 years of experience in a business technology sales or customer facing role. - Experience selling to, and supporting, startups or digital native companies. - Experience engaging with venture capital, accelerators and incubators. - Ability to communicate fluently in...
-
Customer Support Specialist for Latin America Music Business
hace 4 semanas
Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completoRemote Customer Support Job OpportunityThis is a remote position offering an exciting chance to immerse yourself in the vibrant world of international music business.40 hours per week, Monday to Friday, 9AM to 6PM PST (1:00 AM - 10:00 AM Manila Time), including 1 hour unpaid break.Company OverviewA pioneering international company revolutionizing the music...
-
Leading Production Executive for Latin America
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Sony Pictures A tiempo completoAbout the Role: Sony Pictures is seeking a highly experienced and accomplished production executive to lead its Latin America and US Hispanic markets. This senior position requires a strong leader who can develop, produce, and coproduce Spanish language programming that resonates with audiences in these regions.
-
Bogotá, Bogotá D.E., Colombia Center For Reproductive Rights A tiempo completoAbout Us\The Center for Reproductive Rights is a global human rights organization dedicated to protecting reproductive rights worldwide.\We use litigation, legal policy, and advocacy work to change law and policy. Our team is passionate about creating a world where everyone has access to reproductive healthcare.\Job Summary\We are seeking an experienced...
-
Bogotá, Bogotá D.E., Colombia Intersec A tiempo completoWe're Intersec Group, a French GeoData software vendor with offices in Paris (HQ), Dubai, and Singapore. Our team of 160 people is passionate about developing innovative software programs that help telecom operators leverage data from their networks to enhance services or streamline internal processes.Our technology processes and consolidates massive amounts...
-
Startup Ecosystem Growth Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo**Job Summary:**We are seeking a highly skilled Community Manager to join our dynamic startup community platform at the forefront of connecting innovative founders, seasoned executives, and visionary investors.About Bruntwork:Bruntwork is a rapidly expanding startup community platform that fosters collaboration, knowledge sharing, and networking...
-
Regional Sales Director
hace 3 días
Bogotá, Bogotá D.E., Colombia Somewhere A tiempo completoWe are seeking an experienced Regional Sales Director to lead our sales efforts in Latin America. This is a fully remote role that requires strong leadership and communication skills, as well as the ability to work independently and prioritize tasks effectively.About SomewhereSomewhere is a leading gaming company with a commitment to innovation and customer...
-
Customer Service
hace 3 semanas
Bogotá, Cundinamarca, Colombia AutoComplete A tiempo completo$USD - $600-800/Month DOE Seeking outbound/inbound customer service associate to answer phone calls, assist customers for our exciting 40-person startup company, and handle general data tasks. We have a caring team of experienced advisors that will train you and invest in your personal growth. Customer service via phone experience is required for this...
-
Bogotá, Bogotá D.E., Colombia Center For Reproductive Rights A tiempo completoThe Center for Reproductive Rights is a global human rights organization dedicated to advancing reproductive rights as fundamental human rights. We are seeking an Executive Assistant to provide high-level administrative support to our Vice President, Latin America.As an Executive Assistant, you will play a critical role in ensuring the smooth execution of...
-
Executive Producer of Latin American and US Hispanic Content
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Sony Pictures A tiempo completoJob Summary: We are seeking a highly skilled Executive Producer to lead our SPT Latin America Production's offices in the development, production, and coproduction of Spanish-language programming for the Latin America/US Hispanic market.