Customer Service Advisor

hace 2 meses


Bogotá Cundinamarca, Colombia Group Customer operation success A tiempo completo

**Position**: Customer Service Advisor / Executive
**Location**: Bogotá, Colombia
**Contract Type**: Indefinite

**Qualifications**:

- Academic Level: High School Graduate, Technician, Technologist, or Professional
- Desirable Work Experience
- English Proficiency: B2+ or higher
- Not open to students

**Responsibilities**:

- Sales of prepaid products with T-Mobile

**Working Conditions**:

- **Salary**: $2,800,000 COP + Uncapped Commissions + Legal Benefits (Paid bi-weekly; only accepting Bancolombia and AV Villas savings accounts)
- **Working Hours**: Sunday to Sunday, 6:00 AM to 12:00 AM (fixed shifts within this timeframe, 42 hours per week)
- **Training**: 5 days of training + 5 days of on-the-job training (Monday to Thursday, 9:00 AM to 6:30 PM; Friday, 9:00 AM to 6:00 PM; weekends off) at Caracol Radio Building
- **Workplace**: On-site at Caracol Radio Building

**Benefits**:

- Laika, Spotify, or Netflix membership after one month of employment
- Welcome bonus of $350,000 COP after one and a half months of employment
- Loyalty bonuses of $1,000,000 COP after completing 1, 2, and 3 years of service
- Adherence bonus of $50,000 COP weekly for 100% attendance to scheduled shifts

If you meet the qualifications and are looking for an exciting opportunity, we encourage you to apply Join us in providing exceptional service and contributing to our team's success.

**Job Types**: Full-time, Permanent



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