Sales & KAM Support Professional

hace 1 mes


Bogotá, Colombia Alfred Kärcher SE & Co. KG A tiempo completo

Participar en el desarrollo continuo y el mantenimiento de las relaciones con los clientes existentes en el canal de distribución.

Crear y preparar reportes, estadísticas de venta, avances de resultados y presentaciones para los clientes del canal de distribución.

Desarrollar y mantener actualizada la base de datos de los clientes.

Planear y organizar distintas actividades de sell out y cooperar con la fuerza comercial y el equipo de producto.

Preparar presentaciones para los clientes y realizar cotizaciones de proyectos en productos no tradicionales.

Actualizar información de los clientes y proyectos especiales en el CRM.

Brindar soporte a los proyectos especiales de aspiración, fregado y proyectos de barredoras o ultra presión, así como soporte técnico comercial a los distintos comerciales de los distribuidores e información de homologación en las licitaciones de los distribuidores.

Apoyar la gestión de las demostraciones solicitadas por los comerciales y clientes.

Soportar y hacer seguimiento al proceso de leads u oportunidades asignadas al canal de distribución.

Hacer seguimiento al plan de incentivos u otros programas propuestos por el canal de distribución.

Mantener estrecha comunicación con la fuerza comercial y asesores de los clientes del canal de distribución, así como con los clientes finales cuando aplique.

Mantener comunicación constante con las áreas de soporte regional de producto y aplicaciones y dar respuesta oportuna a los clientes y asesores comerciales.

Nuestros Beneficios WOW

Un ambiente de trabajo amigable y motivador, lleno de desafíos.

Ser miembro de la marca líder de mercado con crecimiento continuo.

Trabajo en conjunto con la red de colegas locales e internacionales.

Un atractivo paquete de beneficios (Prepagada, Inglés, Fondo de Empleados, Póliza de Vida).

Trabajo híbrido.

Sería WOW tener los siguientes conocimientos

Profesional o estudiante de últimos semestres de Ingeniería Industrial, Mantenimiento Industrial, Mecánica, Mecatrónica, Electricista o afines.

Experiencia de mínimo 2 años en posiciones similares realizando soporte al área comercial o soporte técnico a clientes directos e indirectos.

Persona con alto nivel de organización y ejecución, con habilidades de comunicación y orientación tanto al cliente interno como externo.

Excel Intermedio - Avanzado.

Conocimientos técnicos (deseable).

Conocimientos en CRM y SAP (deseable).

#J-18808-Ljbffr

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