Service Desk Expert

Job Summary:The Service Desk SME is responsible for handling high-complexity incidents and extended requests, overseeing the administration of access roles and policies, and managing Privileged Access Management accounts. This role requires a comprehensive understanding of current procedures and strong investigational skills.Responsibilities:Manage Auxis...

Job OverviewAuxis is a leading provider of managed services and infrastructure solutions, and we're seeking a highly skilled Service Desk Team Lead Manager to join our team.The Service Desk Team Lead Manager will be responsible for providing professional business and information technology services, both individually and as part of a project team, with a...

Job SummaryThe Service Desk Analyst plays a crucial role in providing top-notch customer service to users contacting our IT Service Desk. In this junior position, the analyst focuses on a single account, gradually building expertise before handling multiple accounts. Primary responsibilities include promptly addressing incoming calls, chats, and tasks,...

Job SummaryThe Service Desk Analyst is responsible for providing exceptional customer service to Auxis clients. This role involves managing and organizing the Incident and Request Queue, serving as the initial point of contact for customers, and escalating unresolved issues to the next level of support. The ideal candidate will have basic network knowledge...

Job Summary:The Service Desk Analyst (L1) serves as the primary point of contact for users contacting our IT Service Desk, delivering exceptional customer service. In this role, the analyst will be expected to handle multiple accounts, applying their expertise to resolve tier 1 requests. Responsibilities include promptly addressing incoming calls, chats, and...

Job Summary:The Senior Service Desk Analyst is responsible for delivering exceptional customer service to users contacting our IT Service Desk. This role involves handling multiple accounts, addressing incoming calls, chats, and tasks, and utilizing a knowledge base tool to resolve tier 1 requests. The analyst will also escalate unresolved issues to our...

Job Title: Service Desk Support SpecialistWe are seeking a highly skilled Service Desk Support Specialist to join our team at Auxis.About the Role:The successful candidate will provide exceptional customer service, ensuring timely and effective resolution of IT-related issues for our clients. This role requires strong analytical and problem-solving skills,...

**About the Role**: Solvo Global seeks a skilled Global Logistic Service Expert to handle towing and roadside service requests from our partners. As a key member of our customer service team, you will play a critical role in ensuring timely and efficient resolutions for our service providers.**Job Description**: The Global Logistic Service Expert will be...

POSITION SUMMARYWe're looking for a skilled and enthusiastic individual to join our team as a Guest Service Expert. This role is perfect for someone who enjoys interacting with guests and providing an exceptional dining experience. As a Guest Service Expert, you will be responsible for setting tables, communicating with the kitchen, and ensuring that every...

About ProcesosbilinguesWe are a company that offers translation services, and we are looking for a skilled professional to join our team as a Customer Service Expert in Language Translation. Our company values customer satisfaction and business growth, and we are seeking someone who shares these goals.Salary: $4,000,000 COPThe salary for this position is...

OverviewCenter Source is a leading BPO firm specializing in crypto payment support, offering top-tier customer service in the cryptocurrency sector. As a Customer Service Associate, you will act as a trusted advisor, solving customer questions and complaints through chats, emails, and calls.Salary and BenefitsWe offer a competitive salary and performance...

Service Desk Analyst RoleIn this challenging and rewarding role at Auxis, you will serve as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. As a Service Desk Analyst, you will handle multiple accounts, applying your expertise to promptly address incoming calls, chats, and tasks,...

USASJB Seeks Customer Service ExpertWe are looking for a highly motivated and organized individual to join our work-from-home Panelist Program. As a Team Member, you will be responsible for various tasks such as online data entry, providing feedback, conducting evaluations, surveys, and other online projects. This opportunity is ideal for someone who enjoys...

About the RoleEcolab is seeking a seasoned Field Service Manager I to join our Global Food Retail division.Job DescriptionThe successful candidate will be responsible for developing and managing a territory of customers, providing prompt, personal, and reliable customer service.Key ResponsibilitiesDevelop and manage a territory of customers, ensuring prompt,...

Job OverviewEcolab's Food Retail Services division seeks a skilled Field Service Manager I to provide expert food safety and compliance solutions to grocery stores, convenience stores, and supermarkets.

Job SummaryThe Retail Analyst Level I is the primary point of contact for users who interact with our IT Service Desk. This role involves answering incoming calls, tracking information in a call tracking system, troubleshooting basic end-user issues on various software applications, hardware, and POS systems, and providing basic desktop support. The Retail...

Accounts Payable Specialist Job DescriptionJob Summary: As an Accounts Payable Specialist at Auxis, you will play a crucial role in ensuring seamless invoice and payment processing. Your responsibilities will include receiving, recording, posting, and verifying accounts payable transactions to journals, ledgers, and other records. You will work closely with...

Auxis seeks an experienced System Administrator to join our team in Barranquilla. As a System Administrator, you will be responsible for ensuring the high availability and performance of our operating system environments.About the Role:The successful candidate will have 1+ years of experience in IT operations management, with a strong understanding of...

About the Role:We are seeking a highly skilled and bilingual Insurance Support Specialist to join our team at Auxis. As a key member of our customer care department, you will play a vital role in delivering exceptional service to our customers.Responsibilities:Payment Processing: Process monthly payments, reinstatements, and renewals for existing customers...

We are seeking a highly skilled Customer Experience Coordinator to join our team at Quantic, a cloud-based point of sale solutions company based in the United States.This full-time contract position involves providing top-notch technical support and onboarding services to our customers, ensuring seamless integration and troubleshooting of POS issues,...