Virtual Support Specialist

hace 3 semanas


Bogotá, Bogotá D.E., Colombia Somewhere A tiempo completo

We are prioritizing the processing of one application at a time at Somewhere. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Virtual Assistant (Receptionist). Working Hours: Monday to Friday, 8 am to 6 pm Central Time Zone. Working Setup: Full remote. Salary Range: 900 - 1200 USD.

Position: Virtual Assistant
Working Hours: Monday to Friday, 8AM to 6PM Central Time Zone
Salary Range: 900 - 1200 USD
Search Location: Global but priority on Latin America

About the Job:
We are looking for a Virtual Assistant (Receptionist) to manage incoming calls, relay messages, and provide after-hours support. The ideal candidate will be experienced, bilingual in English and Spanish, and able to handle calls from a diverse range of contacts, including clients, potential clients, lenders, subcontractors, and appraisers. Working within Central Time Zone hours, this role requires flexibility for possible extended hours (e.g., 8 am to 6 pm).

Duties and Responsibilities:

  • Answer calls from clients, potential clients, and other professionals, ensuring a professional and helpful experience, following a script of information needed or transferring calls direct to staff when necessary.
  • Document and relay detailed messages to the appropriate team members for timely follow-up via email or by texting directly to team. A list of staff with responsibilities will be provided that will be referenced prior to sending out messages.
  • Reaching out to Operations or Accounting Teams when questions arise.
  • Assist Spanish-speaking callers to provide a positive experience and ensure accurate message relay.

Qualifications:
  • Prior experience in a virtual assistant, receptionist, or customer service role.
  • Familiarity with using VoIP systems (e.g., Microsoft Teams) and working remotely.
  • Reliable internet connection and suitable devices for uninterrupted communication.
  • Proficient with messaging and VoIP platforms for efficient call management.
  • Fluent in both English and Spanish (Spanish not required, however is encouraged), with excellent verbal and written communication skills in both languages.


  • Bogotá, Bogotá D.E., Colombia Somewhere A tiempo completo

    Job Title: Virtual Support SpecialistJob Summary: Somewhere is seeking a Virtual Support Specialist to manage incoming calls, relay messages, and provide after-hours support. The ideal candidate will be experienced, bilingual in English and Spanish, and able to handle calls from a diverse range of contacts.Duties and Responsibilities:Answer calls from...


  • Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

    Job Title: Virtual Onboarding Specialist    We are seeking a detail-oriented and organized professional to join our team as a Virtual Onboarding Specialist. This role reports directly to the Onboarding Manager and will collaborate regularly with the recruitment, operations, and compliance teams.Job Overview    As a key member of our onboarding...


  • Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

    Job DescriptionThis is a remote opportunity to support a growing UK-based accountancy practice at the forefront of financial services. Our dynamic firm is seeking a talented individual to drive our success and streamline operations. As a Part-Time Virtual Assistant, you'll play a pivotal role in managing critical tasks, boosting our online presence, and...


  • Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

    Company OverviewBrunwork, a UK-based accountancy practice, is seeking a skilled Virtual Operations Specialist to support their growth and streamline operations.Salary: £12.50 per hourThis dynamic firm offers a unique opportunity for professional growth in the financial sector, with potential for increased responsibilities based on performance.Job...


  • Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

    We are a growing inspection company based in Southern California that specializes in inspecting air conditioning units. With over 8 years of experience, we have built a reputation for providing reliable and thorough inspections to our clients.About the RoleThis is an exciting opportunity to gain experience working for an established inspection company and...

  • IT Support Specialist

    hace 2 días


    Bogotá, Bogotá D.E., Colombia Endava A tiempo completo

    About the RoleWe are seeking an experienced IT Support Specialist to join our team at Endava. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients and ensuring that their applications run smoothly.This is a fantastic opportunity to work with cutting-edge technology and collaborate with a talented team...


  • Bogotá, Bogotá D.E., Colombia InterGame Ltd A tiempo completo

    We are seeking a skilled Product Training Specialist - Virtual Sports Technology to join our team in Colombia.About the Role:The successful candidate will specialise in on-site and virtual learning, understanding, and teaching (via hands-on / demonstration) the installation, service, and troubleshooting of product software, and associated peripherals in the...


  • Bogotá, Bogotá D.E., Colombia Phoenix Support Services A tiempo completo

    Job OverviewWe are seeking a highly skilled Business Development Specialist to join our team at Phoenix Support Services. This is a full-time position that requires a high degree of consistent follow-up with potential clients, building relationships over time.Company OverviewAt Phoenix Support Services, we engage and delight our customers in the United...


  • Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

    Job Title: Technical Support SpecialistBrunswick is looking for a highly skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our IT infrastructure.Key Responsibilities:Provide first-line technical support and troubleshooting for Windows OS,...


  • Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

    Job Overview: Bruntwork is seeking a dedicated Customer Support Specialist to join our team. As a key member of our remote support team, you will play a vital role in ensuring exceptional customer experiences through timely and efficient communication.Estimated Salary: $45,000 - $55,000 per annum, depending on experience.


  • Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

    Job Title: Administrative Support SpecialistWe are a dynamic startup seeking a dedicated and detail-oriented administrative support specialist to join our team. The ideal candidate has basic bookkeeping knowledge and is eager to grow in their career.Key Responsibilities:* Perform general administrative duties (scheduling, data entry, client communication)*...

  • HR Support Specialist

    hace 4 semanas


    Bogotá, Bogotá D.E., Colombia MasterCard A tiempo completo

    HR Support Specialist - Global Business ServicesAbout the RoleWe are seeking an experienced HR Support Specialist to join our Global Business Services team. As an HR Support Specialist, you will be responsible for providing support to employees across a breadth of functional areas, ensuring a high degree of customer satisfaction, expertise, and...


  • Bogotá, Bogotá D.E., Colombia SupportYourApp A tiempo completo

    Job Title: Technical Support SpecialistLocation: RemoteWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will provide exceptional technical support to our clients via various channels.About the Role:Provide top-notch technical assistance to clients via phone, email, and chatResolve complex...


  • Bogotá, Bogotá D.E., Colombia Outwork Staffing A tiempo completo

    Job Title: Executive Support SpecialistJob Summary:Support the CEO in managing email communications, calendar, and data organization, while delivering reports and updates on various projects.Responsibilities:Manage email communications and calendar for the CEO.Organize data and files, and deliver reports and updates on project status.Provide administrative...


  • Bogotá, Bogotá D.E., Colombia Amadeus A tiempo completo

    Job TitleCustomer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team at Amadeus. As a key member of our Customer Care Center, you will provide functional and technical support to our customers, ensuring their issues are resolved efficiently and effectively.Key Responsibilities• Provide technical support to...


  • Bogotá, Bogotá D.E., Colombia Radware A tiempo completo

    Technical Support Specialist    Radware is a leading provider of cyber security and application delivery solutions. We are seeking a Technical Support Specialist to support our customers by providing effective technical support and ensuring the success of our organization.    As a Technical Support Specialist, you will support Radware products...


  • Bogotá, Bogotá D.E., Colombia Publicis Groupe A tiempo completo

    Company OverviewPublicis Groupe is the world's most valuable agency group, backed by Publicis Re:Sources. As a global leader in end-to-end shared services, we empower agencies to innovate and transform for their clients.About the RoleThe Infrastructure Support Specialist plays a critical role in ensuring maximum service availability and performance at...


  • Bogotá, Bogotá D.E., Colombia NielsenIQ A tiempo completo

    Job Title: Application Support SpecialistWe are seeking an experienced Application Support Specialist to join our team at NielsenIQ. As an Application Support Specialist, you will be responsible for providing dedicated Application Support focus for the Nielsen Label Insight IT Service, its internal applications, and ensuring that users of the proprietary...


  • Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

    Job Responsibilities:As a key member of Bruntwork’s remote team, the Administrative Support Specialist will play a vital role in ensuring the seamless day-to-day operations of our business. The successful candidate will possess excellent organizational skills, attention to detail, and strong verbal and written communication skills.Data Entry and...


  • Bogotá, Bogotá D.E., Colombia beBee Professionals A tiempo completo

    beBee Professionals is looking for a skilled Project Support Specialist to support our project team in Bogotá. The successful candidate will be responsible for providing administrative support, including scheduling meetings, preparing documents, and managing project timelines.The ideal candidate should have a Bachelor's degree in Business Administration or...