Case Manager

hace 5 días

Bogotá, Bogotá D.E., Colombia Careers at VirtualStaffing A tiempo completo

Job Summary

We are seeking a highly organized and detail-oriented Medical Records Coordinator to join our team at VirtualStaffing. As a Medical Records Coordinator, you will be responsible for reviewing and updating medical records, verifying information, and preparing summaries for healthcare providers.

Responsibilities:

  • Review and update medical records to ensure accuracy and completeness.
  • Verify and update medical information to ensure consistency and accuracy.
  • Prepare summaries of medical treatments and procedures for healthcare providers.
  • Handle billing and payment details, including health insurance and liens/collection company information.
  • Collect medical documents through phone calls or emails.
  • Gather documents from clients, such as police reports and hospital bills.
  • Organize client document folders to ensure easy access and retrieval.
  • Compose demand letters to clients and healthcare providers.
  • Manage entries in Customer Relationship Management (CRM) software.
  • Dispatch documents to insurance companies and healthcare providers.
  • File liens and manage related paperwork.
  • Arrange treatment for clients based on their reported injuries.
  • Schedule clients for new procedures or treatments based on defendant's coverage.
  • Follow up with clients and attorneys for written statements when required by the insurance company.
  • Submit demands and manage related paperwork.
  • Draft legal documents for paralegals.
  • Inform attorneys of timeframe and deadlines for case preparation.
  • Prepare case summaries and other supporting documents for case preparation.
  • Write letters of representation to clients and healthcare providers.

Requirements:

  • Bachelor's degree in a related field or equivalent experience.
  • At least 2 years of professional experience in management and coordination.
  • Excellent English oral and written communication skills with a very good English accent.
  • Proficient with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
  • Ability to work with databases and navigate online technological platforms.
  • Exceptional organizational skills and ability to multi-task effectively.
  • Knowledgeable in business communication and professional in dealings with clients.
  • Detail-oriented, diligent, and flexible, with ability to handle conflicting time demands and focus on task completion with little direction.
  • Ability to work and maintain patience with individuals of various backgrounds and professional competencies.
  • Committed to maintaining integrity and confidentiality on behalf of the company, the firm, and its clients.
  • Own Laptop or Desktop (8GB RAM, Core i5 or above & Microsoft Office) with an internet connection of at least 10 Mbps.
  • Willing to work on Pacific Standard Time (PST) schedule.

Benefits:

We offer a competitive compensation package, including:

  1. Competitive Compensation: Earn a salary rate of US $5 - $12 per hour for a full-time commitment of 40 hours per week.
  2. Thriving Towards Retirement: Build a secure future with our retirement plan, ensuring you're well-prepared to embark on your next chapter when the time comes.
  3. Health Guardian: Your well-being is our top priority. Enjoy comprehensive health insurance coverage, providing you with peace of mind and access to top-notch medical care in your country.
  4. Supercharged Wi-Fi Connectivity: Stay connected and productive with a $25 monthly subsidy towards your home Wi-Fi. Power through your tasks with lightning speed and efficiency.
  5. Unleash Your Wanderlust: Take advantage of our generous paid time off (PTO) and paid sick leave policies. Whether it's exploring new destinations or taking a well-deserved break, we've got you covered, ensuring you can recharge and return refreshed.

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