Digital Documentation Specialist

hace 2 semanas


Colombia WIZELINE A tiempo completo

At Wizeline, we're seeking a talented Digital Documentation Specialist to join our team in Colombia. As a key member of our documentation team, you will play a crucial role in creating high-quality digital products and services for mid-size to Fortune 500 companies.

About the Role

We're looking for an experienced writer who can craft engaging and easy-to-understand content for developers, end-users, and other stakeholders. Your primary responsibility will be to write initial product documentation, enhance existing documentation, and analyze content to identify missing and inconsistent information.

  • You will work closely with our internal Engineering, Design, and Product Management teams to understand product requirements and business context.
  • Develop complete, user-friendly documentation, including user manuals, developer guides, installation guides, administration guides, technical overviews, online help, reference guides, release notes, and troubleshooting guides.
  • Craft compelling content that showcases complex technical concepts in a clear and concise manner.
  • Work independently and collaboratively with cross-functional teams to drive successful adoption of products through effective communications and documentation.
About You

To succeed in this role, you should have a strong background in writing, particularly in the tech industry. A bachelor's degree in Computer Science, Engineering, Technical Writing, or equivalent experience is required. Additionally, you should possess outstanding native-level written English grammar and language skills, as well as hands-on experience writing documentation for developers (APIs, web technologies) and using version control systems like Git or Subversion.

A good understanding of programming concepts, knowledge of AWS or Google Cloud, and ability to multitask are highly desirable. If you have excellent communication skills, both verbal and written, and can work effectively in a team environment, we encourage you to apply.

What We Offer

As a Digital Documentation Specialist at Wizeline, you will enjoy a competitive salary of $70,000 - $90,000 per year, depending on your experience. Our company prioritizes diversity, development, and inclusivity, offering opportunities for growth and skill development. You will be part of a global team of nearly 2,000 people, working together to create innovative digital solutions. Wizeline Academy provides free education programs to help employees upskill in tech, while our core values of ownership, innovation, community, and inclusivity foster a positive work environment.



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