Content Writer for Technical Documentation

hace 1 semana


Colombia Wizeline A tiempo completo

Wizeline is a global digital services company that helps mid-size to Fortune 500 companies build, scale, and deliver high-quality digital products and services. Our team thrives in solving our customer's challenges through human-centered experiences, digital core modernization, and intelligence everywhere (AI/ML and data). We assist them in building digital capabilities that bring technology to the core of their business.

About Your Day-to-Day Work

In this role, you'll work with our internal Engineering, Design, and Product Management teams to understand product and documentation requirements as well as business context. You'll recommend appropriate documentation strategies based on business and technical goals. Your responsibilities will include producing high-quality documentation suitable for intended audiences, writing initial product documentation, and enhancing existing documentation.

You'll also analyze existing documentation to identify missing and inconsistent content. Your tasks will involve developing complete, easy-to-understand user manuals, developer guides, installation guides, administration guides, technical overviews, online help, reference guides, release notes, troubleshooting guides, and more.

To ensure successful adoption of products, you'll incorporate end-users' feedback by gathering it directly. This position requires leadership skills in driving communications and documentation adoption.

About Us

We prioritize a culture of diversity and development for our nearly 2,000-person team spread across the globe. We believe great technology comes from a mix of talents and perspectives. Our core values of ownership, innovation, community, and inclusivity are central to our work. At Wizeline, we're invested in employees' growth, offering opportunities to create personalized career paths and develop in-demand skills.

Benefits

We offer competitive salary: $**98,400 per year**, depending on your experience and qualifications. Additionally, you'll have access to a free education program, Wizeline Academy, to help both employees and the broader community upskill in tech.

Requirements
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