Process Improvement and Quality Assurance Specialist

hace 1 semana


Medellín, Antioquia, Colombia Softwareone Deutschland Gmbh A tiempo completo

We are seeking a skilled Process Improvement and Quality Assurance Specialist to join our team in Urabá. As a key member of our software and cloud solutions provider, you will be responsible for ensuring the highest quality standards in our processes.

About Us

SoftwareOne is a leading global company that helps organizations build, buy and manage everything in the cloud. With 8,900 employees across 90 countries, we offer a portfolio of 7,500 software brands and deliver services that unlock the value of technology.

The Role

This is a full-time position that requires a strong background in quality assurance or industrial management. You will be responsible for drafting, structuring and updating processes related to quality, conducting internal audits and resolving user requests and complaints.

Key Responsibilities:
  • Draft, structure and update processes related to quality
  • Conduct internal quality audits
  • Handle and resolve user requests, complaints and claims
Requirements:

To succeed in this role, you will need:

  • A degree in Quality Assurance or Industrial Management
  • At least 1 year of experience in roles related to quality and process management
  • Basic to intermediate knowledge of auditing
  • Ability to measure, analyze and report key performance indicators
Benefits:

As a member of our team, you can expect:

  • A unique culture with lived corporate values
  • Opportunities to develop your potential in a personalized way
  • A health policy for you and preferential rates for your family
  • A 100% disability payment
  • Economic incentives for employee referrals
  • Access to savings, credits and special agreements with allied brands
  • Spaces for leisure, celebrations and recreation

Salary: The estimated salary for this position is $45,000-$60,000 per year, depending on qualifications and location. Our company offers a competitive benefits package, including health insurance, retirement plans and paid time off.



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