Cybersecurity Operations Specialist

hace 2 semanas


Bogotá, Bogotá D.E., Colombia Amadeus A tiempo completo

Job Title

Cybersecurity Operations Specialist

About the Department:

Our objective is to deliver comprehensive security operations that anticipate, identify, and respond to genuine security threats.

Role Overview:

The Cybersecurity Operations Specialist plays a vital role within the Security Operations Center (SOC), supporting the Computer Security Incident Response Team (CSIRT) by offering First Response Services (FRS) and engaging in the investigation of cybersecurity threats affecting the travel sector. This position demands a high degree of alertness, swift decision-making, and the capacity to operate effectively under pressure to safeguard the organization from cyber risks. The Specialist will collaborate closely with Associate Analysts, providing expert advice to efficiently and effectively mitigate and resolve threats. This presents an excellent opportunity within security operations at a growing organization, with potential for career advancement for the right individual.

Key Responsibilities:

Monitor and assess security events and alerts from diverse sources, including network and endpoint sensors, SIEM systems, and other commercial platforms in accordance with SOC-CSIRT protocols. Conduct thorough analyses of escalated incidents from Associate Analysts, utilizing advanced tools and methodologies as per SOC-CSIRT guidelines. Determine the scope, impact, and nature of incidents, and establish the appropriate actions for containment, eradication, and recovery. Maintain precise records of all incident response activities and decisions. Provide training and mentorship to Level 1 analysts. Manage and support personnel escalations. Collaborate with other security team members to develop and implement strategies to safeguard the organization's IT infrastructure. Communicate clearly and concisely with SOC team members and, when necessary, with stakeholders across the organization. Stay informed about the latest security threats and vulnerabilities.

Ideal Candidate Profile:

Highly motivated, detail-oriented, and committed to achieving exceptional results for our clients. Bachelor’s degree in Cyber Security, Computer Science, Information Technology, or a related field. Relevant industry certifications such as CISSP, GCIH, GCIA, CCNA, CEH, or equivalent are advantageous.

3-5 years of relevant experience in one or more of the following areas:

Design, planning, and management of cloud infrastructure. Digital Forensics / Incident Response. SOC Analyst, SOC Management, Incident Management experience. SIEM / Correlation / Ticketing / Alerting. Malware analysis, reverse engineering, penetration testing, and network security.

Additionally, a solid understanding in at least 3 of the following areas:

SIEM management (Splunk, QRadar, Sentinel). Security network engineering and IDS/WAF systems (Imperva, Palo Alto, etc.). Cloud Service Providers (Azure, AWS, GCP, etc.). Linux/Windows system security and administration. Anti-virus and XDR technology (Defender, McAfee, CrowdStrike, Cortex, etc.). Incident Response (Blue Teaming). Penetration Testing (Red Teaming). Threat Intelligence. Vulnerability Management. Experience with coding/scripting (Python, Java, Ruby, etc.) is a plus. Strong understanding of security and audit standards (e.g., ISO17799, ITSEC, PCI/DSS, ISO27000, COBIT, SSAE, etc.). Excellent interpersonal skills, self-motivation, and the ability to work in a matrix environment while thinking creatively. Self-disciplined, self-motivated, and capable of organizing and prioritizing time effectively. A passion for learning and introducing new ideas, testing, and implementing them. Ability to establish and maintain effective relationships with personnel at all levels, both internally and externally. High level of integrity and discretion in managing confidential information. Proficient in English, with strong written and verbal communication skills to achieve results in a multicultural setting.

What We Offer:

A significant mission and purpose - At Amadeus, you will be shaping the future of travel while pursuing a meaningful mission. A truly global environment - Everything at Amadeus is international, from our workforce to our operations, which reflects in our processes and culture. Excellent learning opportunities - Continuous learning occurs in various forms at Amadeus, through on-the-job training, formal educational programs, and daily interactions with colleagues. A supportive environment - Amadeus promotes a nurturing atmosphere, balancing a fulfilling career with personal and family life. Comprehensive rewards package - Amadeus offers competitive remuneration packages, encompassing salary, bonuses, equity, and benefits. Flexible working arrangements - We encourage our employees to perform their best work, wherever and however suits them best. A diverse and inclusive community - We are dedicated to leveraging our diverse workforce to foster innovation, creativity, and collaboration across our organization. A reliable organization - Trust and reliability are core values that guide our actions and shape enduring relationships with our clients, partners, and employees.

Diversity & Inclusion

Amadeus aims to be a leader in Diversity, Equity, and Inclusion within the tech industry, empowering every employee to realize their full potential by cultivating a culture of belonging and fair treatment, attracting top talent from all backgrounds, and serving as a model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will be considered for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability, or any other characteristics protected by law.



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