Cybersecurity Operations Specialist

hace 2 semanas


Bogotá, Bogotá D.E., Colombia Amadeus A tiempo completo

Job Title

Cybersecurity Operations Specialist

About the Department:

Our mission is to deliver comprehensive security operations that anticipate, identify, and respond to genuine security incidents.

Role Overview:

The Cybersecurity Operations Specialist plays a crucial role within the Security Operations Center (SOC), supporting the Computer Security Incident Response Team (CSIRT) by providing First Response Services (FRS) and engaging in the investigation of cybersecurity threats that affect the travel sector. This position demands a high degree of alertness, swift decision-making capabilities, and the ability to operate effectively under pressure to safeguard the organization against cyber threats. The Cybersecurity Operations Specialist will collaborate closely with Associate Cybersecurity Analysts, offering expert advice and aiming to efficiently and effectively mitigate and resolve threats. This presents an excellent opportunity within security operations at a dynamic company, with potential for career advancement for the right individual.

Key Responsibilities:

Monitor and assess security events and alerts from various sources, including network and endpoint sensors, SIEM systems, and other commercial platforms, in accordance with SOC-CSIRT protocols. Perform detailed analysis of escalated incidents from Associate Cybersecurity Analysts, utilizing advanced tools and methodologies in line with SOC-CSIRT processes. Determine the scope, impact, and nature of incidents, and establish the appropriate actions for containment, eradication, and recovery. Maintain precise records of all incident response activities and decisions. Provide training and mentorship to Level 1 analysts. Facilitate management and support personnel escalations. Collaborate with other security team members to devise and implement strategies to protect the organization's IT infrastructure. Communicate clearly and concisely with SOC team members and, when necessary, with stakeholders across the organization. Stay informed about the latest security threats and vulnerabilities.

Ideal Candidate Profile:

Highly motivated, detail-oriented, and committed to achieving exceptional results for our clients. Bachelor’s degree in Cyber Security, Computer Science, Information Technology, or a related field. Relevant industry certifications such as CISSP, GCIH, GCIA, CCNA, CEH, or equivalent are advantageous.

3-5 years of relevant experience in one or more of the following areas:

Design, planning, and management of cloud infrastructure. Digital Forensics / Incident Response. SOC Analyst, SOC Management, Incident Management experience. SIEM / Correlation / Ticketing / Alerting. Malware analysis, reverse engineering, penetration testing, and network security.

Additionally, strong knowledge in at least 3 of the following areas:

SIEM management (Splunk, QRadar, Sentinel). Security network engineering and IDS/WAF systems (Imperva, Palo Alto, etc.). Cloud Service Providers (Azure, AWS, GCP, etc.). Linux/Windows system security and administration. Anti-virus and XDR technology (Defender, McAfee, CrowdStrike, Cortex, etc.). Incident Response (Blue Teaming). Penetration Testing (Red Teaming). Threat Intelligence. Vulnerability Management. Experience with coding/scripting (Python, Java, Ruby, etc.) is a plus. Good understanding of security and audit standards (e.g., ISO17799, ITSEC, PCI/DSS, ISO27000, COBIT, SSAE, etc.). Excellent interpersonal skills, self-motivation, and the ability to work in a matrix environment while thinking creatively. Self-disciplined, self-motivated, and capable of organizing and prioritizing time effectively. A desire to learn and introduce new ideas, test them, and implement them. Ability to build and maintain effective relationships with personnel at all levels, both internally and externally. High level of integrity and discretion in managing confidential information. Proficient in English, with strong written and verbal communication skills to achieve results in a multicultural environment.

What We Offer:

A significant mission and purpose - At Amadeus, you will be at the forefront of shaping the future of travel while pursuing a vital mission. A truly global culture - Everything at Amadeus is international, from our workforce to our operations, reflecting in our processes and culture. Abundant learning opportunities - Continuous learning occurs through on-the-job training, formal educational activities, and daily interactions with colleagues. A supportive environment - Amadeus promotes a nurturing atmosphere, balancing career growth with personal and family life. Comprehensive rewards package - Amadeus offers competitive remuneration packages, including salary, bonuses, equity, and benefits. Flexible working arrangements - We encourage our employees to perform their best work in a manner that suits them best. A diverse and inclusive community - We are dedicated to leveraging our diverse workforce to foster innovation, creativity, and collaboration across our organization. A trustworthy organization - Trust and reliability are core values that guide our actions and foster long-lasting relationships with our clients, partners, and employees.

Diversity & Inclusion

Amadeus aims to be a leader in Diversity, Equity, and Inclusion within the tech industry, empowering every employee to reach their full potential by cultivating a culture of belonging and fair treatment, attracting top talent from all backgrounds, and serving as a model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will be considered for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability, or any other characteristics protected by law.



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