Telemarketing Sales Advisor
hace 7 días
Marriott Vacations Worldwide is seeking a skilled Telemarketing Sales Advisor to join our team. As a Telemarketing Sales Advisor, you will be responsible for renewing and extending years of membership to existing members, upgrading to preferred status, reinstating members whose membership has become delinquent, and offering Club Interval to non-existing members while providing excellent customer service.
Duties and Responsibilities
• Utilize a list within the membership sales system provided by management to call members who need their membership renewed, upgraded, or reinstated.
• Meet monthly quota on recent delinquent, renewable, and preferred members.
• Answer member's questions on all Interval International products and services.
• Provide Telemarketing Supervisor with a daily sales report.
• Perform other related duties as required.
Requirements
• Must possess a minimum of two years telephone sales experience.
• Must maintain current knowledge about all new and existing membership programs and benefits.
• Must be computer literate and possess knowledge of the AS400 system.
• Must possess excellent customer skills, telephone etiquette, negotiating, and sales skills.
• Must be able to work shifts.
Physical Requirements
• Sitting, standing, manual dexterity (writing, typing, handling), operation of automated equipment ie., computer.
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