Administrative Support Specialist
hace 2 semanas
This is a remote position in a fast-paced environment with a close-knit team. We're a successful criminal defense law firm helping clients with their legal needs for over 12 years.
Client OverviewWe have a revamped website showcasing our fresh approach to serving our clients. This is a great opportunity to gain experience working with a law firm in a virtual capacity.
Job DescriptionWe're seeking a detail-oriented bilingual virtual admin assistant to be the first point of contact for our firm. You'll answer our phones, route calls, take messages, and provide administrative support to keep our office running smoothly.
Responsibilities- Professionally and warmly answer inbound calls and route to the right staff member
- Take thorough messages and pass them to the intended recipient
- Act as a client liaison by fielding inquiries and scheduling appointments
- Provide administrative support such as drafting correspondence and data entry
- Make outbound calls to clients for follow-up or to collect information
- Maintain organized records of calls and messages
- Native or fully fluent Spanish and professional English skills
- Experience as a receptionist, virtual assistant, or in a similar administrative role
- Excellent phone manner and ability to communicate effectively
- Able to juggle multiple tasks, prioritize, and pay close attention to details
- Comfort working with sensitive legal information
- Reliable internet connection and computer
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