Administrative Support Specialist
hace 5 días
We are seeking a detail-oriented and proactive Administrative Support Specialist to join our team at BruntWork. This is a remote position, requiring strong organizational skills with an ability to manage multiple tasks and prioritize effectively.
This role requires excellent communication skills, both verbal and written, as well as proficiency in using email platforms, Microsoft Office Suite, and data entry software. You will be responsible for managing email communications, handling data entry, and assisting with inbound and outbound phone calls.
Key responsibilities include:
- Drafting, editing, and sending emails to patients, doctors, and other contacts, following up as needed to ensure information is communicated clearly and in a timely manner.
- Organizing, sorting, and responding to incoming emails, managing email folders and prioritizing messages to maintain a well-organized inbox.
- Inputting, updating, and maintaining accurate patient and doctor information in the database, ensuring all data is entered correctly and promptly.
- Answering incoming calls professionally, assisting callers with their inquiries, and providing accurate information or redirecting as necessary.
- Making calls to patients and doctors to verify information, confirm appointments, or follow up on previous communications, recording relevant details from each call accurately.
The ideal candidate will have proven experience in an administrative or customer service role, preferably in a healthcare or medical setting. A strong attention to detail and accuracy, especially in data entry, is essential.
We offer a competitive salary of $45,000 per year, commensurate with experience, and a comprehensive benefits package. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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