Client Success Strategist III
hace 3 semanas
Drive maximum adoption of Oracle solutions and identify expansion opportunities through high-value relationships with clients.
Key Responsibilities:
- Lead cross-functional teams to resolve issues in a timely manner.
- Collaborate with internal teams to improve Oracle's customer service.
- Support the implementation of enterprise-class, mission-critical applications.
- Fluency in spoken and written English and Portuguese.
Career Level - IC3
Work with medium-sized clients to develop long-term partnerships, ensuring they realize the full value of their investment with Oracle. Maintain high client satisfaction by serving as a liaison between clients and Oracle's internal operations. Identify opportunities for product expansion and upselling. Share information across the CSM team via defined methods.
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