Quality Assurance Manager

hace 4 semanas

Medellín, Antioquia, Colombia Amwell A tiempo completo

About the Role

We are seeking a highly skilled Quality Assurance Lead to join our team at Amwell. As a Quality Assurance Lead, you will be responsible for leading our quality assurance efforts, developing testing strategies, and ensuring that our software products meet the required standards of quality.

Key Responsibilities

  • Lead and mentor the QA team, fostering a culture of quality and continuous improvement.
  • Develop and implement testing strategies, plans, and processes to ensure comprehensive test coverage.
  • Create detailed test plans and test cases based on project requirements and specifications.
  • Oversee the execution of manual and automated testing, ensuring timely delivery of quality software.
  • Work closely with product managers, developers, and other stakeholders to understand project requirements and define acceptance criteria.
  • Act as the primary point of contact for QA-related issues, providing updates and reporting on test progress and results.
  • Identify, document, and track defects through the testing lifecycle, ensuring timely resolution.
  • Conduct root cause analysis of defects and collaborate with development teams to implement corrective actions.
  • Continuously evaluate and improve QA processes and methodologies, implementing industry best practices.
  • Advocate for quality throughout the development lifecycle, promoting a shift-left testing approach.
  • Provide regular status reports on testing progress, defect metrics, and quality assurance activities to management.
  • Utilize data to drive decisions and improvements in the QA process.

Requirements

  • 5+ years of experience in software quality assurance, with at least 2 years in a leadership role.
  • Strong understanding of software testing methodologies, tools, and best practices.
  • Experience with automated testing tools (e.g., Selenium, JUnit, TestNG) and test management tools (e.g., JIRA, TestRail).
  • Familiarity with programming languages (e.g., Java, Python) and scripting for test automation.
  • Excellent analytical and problem-solving skills, with a keen attention to detail.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.
  • Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).

About Amwell

Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We're a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic.

Our Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.

Amwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars - our Workplace, our Workforce and our Community.

Additional Benefits

  • Medical Plan Coverage provided by Colmédica
    • 100% paid by Amwell for employee coverage
    • 50% paid for spouse or dependent coverage
  • Plan Coverage provided by Pan American
    • 100% paid by Amwell for 12 monthly salaries
  • Hybrid Allowance
    • 311,850 COP provided by Amwell
  • Paid Time Off
    • 20 days of Annual Leave
    • 4 Mental Health Days
    • 1 Day of Service/Volunteering
    • 1 Day for Birthday (taken within birthday month)
    • 1 day of family day per 6 months
  • Maternity Leave 18 weeks
    • paid by Amwell
  • Parental/Paternity Leave 2 mandatory weeks + 4 weeks
    • paid by Amwell for a total of 6 weeks paid by Amwell
  • Mental Health and Resiliency
    • You have access to Calm at no cost
  • Virtual Second Opinion with the Cleveland Clinic Coverage
    • provided by Amwell at no cost for employees
  • LinkedIn Learning
    • Provided by Amwell at no cost
  • Rewards and Recognition
    • Employees will be eligible to participate in Amwell's recognition program, Bucketlist
  • Service Anniversaries
    • Employees will receive recognition and points via Bucketlist for service milestones
  • Annual Bonus
    • Employees will be eligible for Amwell's Corporate Performance Bonus Program
  • Referral Program
    • Employees may be eligible for a referral bonus for referring candidates to open role

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