Senior Operations Executive

hace 4 semanas


Colombia High Scale Ai A tiempo completo
About High Scale Ai

We are a cutting-edge performance marketing agency redefining the industry with innovative and creative campaigns.

Job Title: Senior Operations Executive

A competitive salary of $85,000 - $110,000 per annum is on offer for this key role.

Responsibilities:
  • Oversee day-to-day operations, ensuring all processes are efficient and effective.
  • Implement and manage operational systems and procedures to streamline workflow and enhance productivity.
  • Monitor project timelines and budgets to ensure projects are delivered on time and within scope.
  • Allocate and manage resources, including personnel, technology, and finances, to meet project needs.
  • Work closely with department heads to forecast resource requirements and ensure optimal staffing levels.
  • Coordinate with HR for recruitment, onboarding, and training of new staff members.
  • Collaborate with account managers, creative teams, and clients to define project scopes and deliverables.
  • Ensure all projects are completed to the highest standards of quality.
  • Assist in the preparation and management of financial reports.
  • Monitor and control operational costs, identifying opportunities for cost savings and efficiency improvements.
  • Work with finance teams to ensure accurate billing, invoicing, and financial reporting.
  • Address client concerns and escalations promptly, ensuring a high level of client satisfaction.
  • Ensure the company complies with all relevant regulations, policies, and industry standards.
Requirements:
  • Bachelor’s degree in Business Administration, Marketing, or a related field; MBA is a plus.
  • 5+ years of experience in operations management, preferably in an advertising or marketing agency.
  • Strong understanding of advertising processes, including creative development, media buying, and campaign execution.
  • Proven experience in managing budgets, resources, and teams.
  • Excellent organizational, leadership, and communication skills.
  • Proficiency in project management tools and software.
  • Ability to multitask and work effectively under pressure in a fast-paced environment.
  • Strong problem-solving skills and attention to detail.


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