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Administrative Support Specialist

hace 2 meses

Bogotá, Bogotá D.E., Colombia Swiss Re A tiempo completo

Swiss Re - Office Coordinator

In this entry-level role, you will represent Swiss Re by welcoming guests, managing their registration, and facilitating a seamless check-in experience. You will oversee visitor information systems while ensuring privacy and confidentiality.

Key Responsibilities

  • Uphold a professional and inviting reception area.
  • Maintain cleanliness and organization in client-facing meeting spaces.
  • Coordinate local and international courier services as needed.
  • Handle incoming calls and direct them appropriately.
  • Address maintenance requests proactively and manage office needs efficiently.
  • Collaborate with vendors to ensure service standards are upheld.
  • Assist in event planning and support, working closely with hospitality services to manage post-event clean-up.
  • Enhance the workplace experience for all employees.
  • Work alongside IT/AV teams to ensure all office technology is operational and well-maintained.
  • Regularly review and ensure that facility management work tickets are resolved promptly.
  • Monitor vendor performance to ensure compliance with service level agreements.
  • Keep Standard Operating Procedures (SOP) manuals updated for the reception area.
  • Enter and update service requests in the work order system as necessary.
  • Assist with general maintenance issues and coordinate service requests.
  • Partner with internal teams and vendors to manage office supplies and maintenance.
  • Deliver exceptional customer service to both staff and visitors.
  • Oversee logistics related to office operations, including transportation and IT/AV equipment management.
  • Contribute to budgeting and cost control initiatives.
  • Engage in internal projects aimed at enhancing workplace efficiency and experience.
  • Facilitate access for facility management providers to conduct maintenance in line with safety protocols.
  • Ensure that all customer-facing technology is functioning correctly and address any technical issues promptly.

Ideal Candidate Profile

  • You are completing or have completed a degree in an Administrative field (such as Business Administration, Economics, Accounting, Finance, or similar).
  • Proficiency in Microsoft Office Suite and strong administrative capabilities are essential.
  • Fluency in both Spanish and English is required.
  • You possess a strong service orientation and a commitment to exceeding expectations.
  • You thrive in dynamic environments and enjoy teamwork.
  • Excellent communication and interpersonal skills are crucial for building relationships with diverse individuals.
  • You are detail-oriented and approach problem-solving proactively.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Swiss Re

Swiss Re is a global leader in reinsurance, insurance, and risk transfer solutions, dedicated to enhancing resilience worldwide. We address a broad spectrum of risks, from natural disasters and climate change to cyber threats. By combining expertise with innovative thinking, we create new opportunities for our clients. Our success is driven by the collaboration of over 14,000 employees worldwide. We are committed to fostering an inclusive culture that encourages diverse perspectives and innovative ideas, ensuring that everyone has equal opportunities to thrive and grow professionally.