Customer Service Operations Specialist

hace 3 semanas


Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo
Job Description

This is a remote position.

Schedule: Monday-Friday, 8:00AM to 5:00PM El Paso, TX Time with 1 hour lunch

Responsibilities:

  • Handle inbound and outbound calls, providing excellent customer service and addressing inquiries effectively.
  • Efficiently manage and respond to emails and other forms of communication, ensuring timely, clear, and professional interactions.
  • Provide exceptional administrative support, anticipating needs and optimizing workflows to enhance efficiency.
  • Prioritize tasks across multiple teams, monitor progress, and offer regular updates to senior management.
  • Handle a variety of office administrative tasks as required.
  • Serve as a liaison between executives and other departments, ensuring smooth communication and swift resolution of requests and inquiries.
  • Maintain familiarity with or ability to use our CRM (Go High Level) to keep leads and sales funnels updated, ensuring accurate and comprehensive notes.

Requirements:

  • Exceptional written and verbal communication skills in English
  • Proven organizational abilities, with excellent time management and prioritization skills.
  • Proficiency with productivity tools such as Google Suite and Microsoft Office.
  • Strong problem-solving skills and the ability to work independently.
  • A proactive mindset with a commitment to delivering excellent results.
  • A background in customer service with a strong focus on communication skills.
  • Open to considering candidates who have lived in the U.S. and are familiar with U.S. customer service standards.

Benefits:

  • HMO Coverage for eligible locations
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job


  • Bogotá, Bogotá D.E., Colombia Incendium Strategies A tiempo completo

    **Incendium Strategies is an innovative company**We are seeking a skilled Customer Service Operations Specialist to provide exceptional customer support.The ideal candidate will possess excellent communication skills, be able to work independently, and have experience in a customer service role.The key responsibilities of this position include:Providing...

  • Operations Coordinator

    hace 1 semana


    Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

    Job Title: Operations Coordinator - Customer Service SpecialistCompany Overview: Bruntwork is a thriving removals company in Perth, Australia, on the cusp of exciting growth. With a commitment to customer satisfaction and a vision for expansion, they're seeking a dedicated professional to help streamline operations and enhance their service...


  • Bogotá, Bogotá D.E., Colombia Johnson & Johnson A tiempo completo

    Job OverviewJohnson & Johnson is seeking a Customer Service Operations Specialist to join our team in Bogota. The ideal candidate will possess excellent communication and problem-solving skills, with a strong understanding of customer service processes and products.ResponsibilitiesSchedule deliveries and appointmentsProcess orders and track them for...


  • Bogotá, Bogotá D.E., Colombia Johnson & Johnson A tiempo completo

    At Johnson & Johnson, we're committed to delivering exceptional customer service and support. Our Senior Customer Service Operations Specialist plays a critical role in ensuring our customers receive timely and accurate order management and invoice management services.Main Responsibilities:Manage orders from placement to delivery, ensuring seamless...


  • Bogotá, Bogotá D.E., Colombia Ingepsy A tiempo completo

    Job Description    At Ingepsy, we are seeking a highly skilled Customer Service Excellence Specialist to join our team. This role is ideal for individuals who possess exceptional communication skills, problem-solving abilities, and a strong commitment to delivering high-quality customer service.About the RoleThis is a challenging yet rewarding position...


  • Bogotá, Bogotá D.E., Colombia Ingepsy A tiempo completo

    Job SummaryIngepsy seeks an experienced Operations Service Coordinator Specialist to join our team. The successful candidate will be responsible for ensuring seamless service order management, contract creation, and execution.


  • Bogotá, Bogotá D.E., Colombia Ingepsy A tiempo completo

    Job Title: Customer Service Operations DirectorLocation: Remote (EST Time zone)


  • Bogotá, Bogotá D.E., Colombia MANN+HUMMEL GmbH A tiempo completo

    Job SummaryMANN+HUMMEL GmbH, a leading expert in filtration solutions, seeks an experienced Customer Service Delivery Specialist to oversee order fulfillment and customer relationships across North and South America, Central America, and the Caribbean. As a key member of our team, you will ensure seamless delivery processes, provide commercial guidance to...


  • Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

    Company Overview">Sagan is an exclusive membership community that bridges the gap between global talent and US-based businesses, connecting candidates with leading American companies. We facilitate a world of career possibilities.">Job Title: Customer Service Liaison Specialist">We are seeking a detail-oriented individual to manage customer support and...


  • Bogotá, Bogotá D.E., Colombia Fpsinc A tiempo completo

    Company OverviewFpsinc is a global performance-based analytically driven omnichannel solutions organization that prioritizes culture and employee satisfaction. With operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines, we strive to deliver groundbreaking solutions for clients while providing fulfilling careers for...


  • Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

    Job Title:Customer Service Specialist - Remote SupportCompany OverviewBruntwork is a leading company in the industry, dedicated to providing top-notch customer support to its clients. As a Customer Service Specialist - Remote Support, you will be part of a dynamic team that strives to deliver exceptional service and exceed customer expectations.Job...


  • Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

    Sagan is seeking a highly skilled Customer Service Operations Manager to oversee and enhance customer service operations. This role requires strong organizational and leadership skills, alongside a proactive approach to optimizing customer service processes.The ideal candidate will have proven experience in customer service leadership roles, excellent...


  • Bogotá, Bogotá D.E., Colombia Buscojobs Colombia A tiempo completo

    Job SummaryWe are seeking a highly organized and process-driven Customer Support Operations Specialist to join our team. In this role, you will play a key part in executing operational processes and managing a case queue related to the Solutions Partner Program.Your efforts will be crucial in ensuring a smooth and efficient experience for stakeholders within...


  • Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

    About the RoleWe are seeking a detail-oriented Customer Service Operations Associate to join our team at Sagan. This role involves managing various customer support and coordination tasks to enhance customer satisfaction and maintain seamless operations.Key ResponsibilitiesCustomer Communication: Engage with customers to provide service updates, estimated...


  • Bogotá, Bogotá D.E., Colombia Johnson & Johnson A tiempo completo

    **About Us**Johnson & Johnson is a leading healthcare company that has been innovating for over 130 years. Our mission is to help people live longer, healthier lives.We are seeking an Experienced Customer Service Representative Operations to join our team located in Bogotá.As a key point of contact for internal J&J functions and external parties, you will...

  • Customer Service Director

    hace 4 semanas


    Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

    Job Title: Customer Service Director - Call Center OperationsLocation: Remote (EST Time zone)


  • Bogotá, Bogotá D.E., Colombia Oilandgas.Org A tiempo completo

    **About the Role**A highly skilled Motors and Drives Service Operations Specialist is required to join our team at ABB in Bogotá, Colombia. In this dynamic role, you will play a key part in ensuring the smooth delivery of service work on site, adhering to both ABB's and customer guidelines.This exciting opportunity allows you to act as a single point of...


  • Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

    About the RoleThe Customer Service and Operations Coordinator will serve as the primary point of contact for clients, ensuring seamless communication and timely delivery of photography and videography services.This role will support the Operations Manager and contribute to enhancing overall client satisfaction by providing exceptional customer service,...


  • Bogotá, Bogotá D.E., Colombia Ingepsy A tiempo completo

    Company Overview: Ingepsy is a dynamic and innovative company that prioritizes exceptional customer service. Our team is dedicated to delivering outstanding support experiences, and we're seeking a highly skilled Customer Service Operations Coordinator to join our ranks.Job Description: As a key member of our operations team, you will play a vital role in...


  • Bogotá, Bogotá D.E., Colombia Ingepsy A tiempo completo

    **Company Overview:** Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. Our mission is to bridge the gap between global talent and US-based businesses by connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh,...