Global Customer Service Ambassador
hace 2 semanas
We are an outsourcing company with operational offices in Kyiv and Lviv, actively searching for an exceptional Customer Support Representative fluent in Spanish and English to join our dynamic team.
About the RoleIn essence, you'll be making a worldwide impact right from your desk. As our Customer Support Representative, you'll play a pivotal role that goes beyond mere "call handling."
Key Responsibilities:- Swiftly and accurately addressing customer inquiries via phone, email, or chat.
- Identifying customer needs and guiding them in utilizing specific features.
- Collaborating with team members by sharing feature requests and effective workarounds.
- Keeping customers informed about new features and functionalities.
- Ensuring the resolution of technical issues through diligent follow-up.
Exceptional communication skills in both Spanish and English. A background in customer support or call center operations (a bonus, but not mandatory). Flexibility to accommodate different time zones. A team-oriented mindset coupled with a passion for continuous learning.
What We OfferCompetitive compensation estimated at $45,000 - $55,000 per year. Enjoy working remotely. Paid training and probation period. The community of like-minded people. A dynamic and cooperative work environment. The opportunity to grow professionally.
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