Customer Service Liaison

hace 5 días


Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo
Job Description

This is a remote position with BruntWork, where you will be working from home.

Working Schedule: Monday to Friday, 8:30 am – 4:30pm PST with 1 hour paid lunch (8 hours)

As a Customer Service Representative, you will be responsible for engaging with our Consultants, customer service follow up calls, consultant feedback and escalating issues internally. You will also be responsible for onboarding and offboarding, following up on Contract extensions and ensuring signed contracts are returned.

Additionally, you will be managing Info Email inbox, forwarding candidates to respective recruiters and forwarding client / sales inquiries to account managers. You will also be performing general office duties, such as ordering supplies for the office(s) and providing basic support to the CEO and CFO.

Requirements for this role include strong English communication skills, strong English grammar in writing emails, being organized and having the ability to self manage with limited to minimal supervision.

As an independent contractor, you will enjoy permanent work-from-home, immediate hiring, and a steady freelance job.

Requirements
Roles and Responsibilities: may include but not limited to: Engaging with our Consultants, customer service follow up calls, consultant feedback and escalate issues internally, onboarding and offboarding, following up on Contract extensions and ensuring signed contracts are returned, post open IT roles using our CRM to post to LinkedIn, Corp Website, etc., manage Info Email inbox, forwarding candidates to respective recruiters, forwarding client / sales inquiries to account managers, general office duties, ordering supplies for the office(s), basic support to the CEO and CFO.

Requirements
Strong English communication skills, strong English grammar in writing emails, organized, ability to self manage with limited to minimal supervision.



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