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Technical Consultant

hace 2 meses

Bogotá, Bogotá D.E., Colombia CSG A tiempo completo
{"title": "Technical Consultant", "content": "Unlock Your Potential as a Technical Consultant

At CSG, we're committed to empowering our customers with future-ready solutions that make ordinary customer experiences extraordinary. As a Technical Consultant, you'll play a vital role in delivering professional services that exceed customer expectations.

Key Responsibilities:
  • Provide technical support for CSGi's software/hardware-based solutions, including incident management.
  • Deliver high-quality customer service and maintain close interaction with our teams.
  • Install and commission customer solutions, conduct solution acceptance testing, and handover.
Requirements:
  • Bachelor's degree in Systems, Engineering, or related field, or equivalent experience.
  • 6 months experience in Customer Service.
  • Experience in Technical Troubleshooting, Customer Support Interaction with Mobile Operators, and MySQL, Oracle, Linux installation and administration.
  • Proficient in English in a business environment.
Perks & Benefits:
  • Work from Home, in-office, or hybrid.
  • Medical & Dental Coverage.
  • Life Insurance.
  • Emotional and Mental Well-being Initiatives.
  • Volunteer Time Off.
  • Birthday Day Off.
  • Meal Allowance.
  • Education Reimbursement.
About CSG:

For over 40 years, we've serviced the world's most recognizable brands with future-ready solutions in customer engagement, revenue management, and payments. Our solutions impact over 900 customers in over 120 countries, and we're committed to building a diverse, supportive, and inclusive work environment where individuality is valued.

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