Customer Success Manager

hace 7 horas


Colombia Teleperformance A tiempo completo

Teleperformance is seeking an exceptional Customer Expert to join their team. As a key representative of the company, you will be responsible for providing top-notch customer service and support via various communication channels.

Responsibilities:

  • Engage with customers in a friendly and professional manner to ensure their needs are met and exceeded.
  • Showcase our client's products and services to boost sales and revenue.
  • Maintain confidentiality and handle sensitive customer information with utmost care.

About the Role:

  • This is a long-term contract opportunity that offers stability and growth prospects.
  • The ideal candidate will have excellent English language skills (80% or higher) and possess strong problem-solving abilities.
  • We are looking for someone who is proactive, responsible, empathetic, and confident in their interactions with customers.

What We Offer:

  • A 42-hour work week that allows for a healthy work-life balance.
  • A comprehensive benefits package that includes employee fund, career plan, volunteer programs, and life insurance coverage.
  • The opportunity to grow professionally and personally in a dynamic and supportive environment.

Our estimated salary range for this position is $50,000-$60,000 per annum, commensurate with experience and qualifications. This figure is based on industry standards and location. If you are passionate about delivering exceptional customer experiences and growing with our organization, we encourage you to apply.


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