Customer Success and Business Transformation Lead

hace 4 días


Colombia SAP SE A tiempo completo
Customer Success and Business Transformation Lead

SAP SE is seeking a skilled Customer Success Manager to join its team in Colombia. As a key member of the SAP Academy for Customer Success, you will participate in a 10-month dynamic program designed to equip you with an array of skills and a robust foundation for your fruitful career.

Your responsibilities will include:

  • Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your CSM team.
  • Immerse yourself in multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
  • Enhance skills in advising complex, global transformations and driving customer outcomes, renewals, expansions, and upsells.
  • Receive onboarding in your local market with on-the-job training and mentoring by a senior CSM professional in the field.

The ideal candidate will have 2-5 years' work experience with a proven record of supporting customers and business transformation, preferably from consulting, sales and/or account management, or Business roles (e.g., Finance, Operations, Supply Chain).

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, plus benefits and opportunities for growth and development.

About the Role:

  • Salary: $60,000 - $80,000 per year
  • Location: Colombia
  • Job Type: Full-time

About SAP:

SAP innovations help more than 400,000 customers worldwide work together more efficiently. We are proud to be an equal-opportunity workplace and are an affirmative action employer. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability.



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