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IT Support Specialist

hace 2 meses


Bogotá, Bogotá D.E., Colombia Reorg A tiempo completo

Reorg is a leading global provider of credit intelligence, data, and analytics. Our team is seeking a skilled IT Support Engineer to join our Corporate IT team in Bogotá, Colombia. As a member of our team, you will have the opportunity to create a seamless experience for Reorg end-users in multiple offices around the world, research and deploy new tools and services, and solve complex problems.

Key Responsibilities

  • Provide exceptional customer service and technical support to Reorg employees
  • Research and deploy new tools and services to improve the IT experience
  • Solve complex technical problems and provide solutions to end-users
  • Collaborate with the Corporate IT team to ensure seamless IT operations

Requirements

  • Exceptional customer service and technical support skills
  • Ability to work independently and as part of a team
  • Proficient in macOS and Windows operating systems and hardware troubleshooting
  • Strong analytical and problem-solving skills
  • Experience with web conferencing tools and back-office applications

Preferred Qualifications

  • Networking knowledge and experience
  • Experience working with third-party hardware and software

Equal Employment Opportunity

Reorg is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, or any other legally protected status.