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Senior Revenue Management Analyst

hace 2 meses

Bogotá, Bogotá D.E., Colombia EMAPTA A tiempo completo
Job Overview

Join the Innovators in Flexible Living Hospitality

EMAPTA is at the forefront of transforming the hospitality and real estate sectors through a unique model that integrates apartment living, vacation rentals, and hotel experiences into a cohesive offering. Since our inception, we have swiftly established ourselves as a leader in flexible living solutions across vibrant urban centers. Our distinctive approach utilizes advanced technology to create adaptable properties that cater to both short-term visitors and long-term residents. At EMAPTA, we pride ourselves on fostering a culture of innovation, teamwork, and accountability. By becoming part of our team, you will contribute to a visionary organization that is reshaping how individuals experience travel and residence, ensuring that every stay feels like home, regardless of location.

Your Role: Key Responsibilities

As a Senior Reservations Analyst, you will be instrumental in enhancing inventory management, optimizing revenue streams, and providing outstanding service to guests and residents alike. Your analytical skills will be vital in managing and interpreting data to inform strategic decisions that drive our success.

  • Support the management of our latest property by ensuring optimal inventory utilization to enhance revenue.
  • Collaborate with various internal teams, including Revenue, Sales, Accounting, and Operations, to ensure seamless operations.
  • Identify potential opportunities or risks impacting customers or business performance, taking proactive measures to implement solutions.
  • Maintain an in-depth understanding of rate structures, room categories, and offerings across current and new properties; manage the integration of applicable rates and inventory into relevant channels.
  • Review reservations to confirm alignment with the correct rate plans and ensure proper setup of routing information.
  • Oversee the management of new and existing reservations from all internal sources, including corporate and group bookings.
  • Act as the primary inventory analyst, conducting evaluations of room nights, rates, and revenue metrics.
  • Prepare and distribute comprehensive reports on inventory usage on a daily, weekly, and monthly basis, along with additional reports as needed.
  • Develop weekly forecasts to reflect occupancy trends and balance inventory requirements; share forecasts with relevant departments.
  • Assist in compiling reports and necessary information for the Operations Support Team.
  • Build and update rate codes within revenue management systems.
  • Conduct data collection, entry, and strategic analysis.
  • Demonstrate leadership within the property, showcasing a proactive approach and readiness to take initiative.
  • Dedicate a significant portion of your time to accounting-related tasks, including data analysis and reporting, to enhance property performance and occupancy rates.
  • Manage guest relations for both hotel guests and long-term residents, ensuring exceptional service delivery.
  • Engage in cross-departmental collaboration, providing constructive feedback and challenging existing processes to foster improvements.
  • Maintain an innovative and curious mindset; contribute to the development and documentation of standard operating procedures (SOPs) and structured processes.

Qualifications

What You Bring: Skills & Experience

  • Self-motivated and results-oriented, with the ability to work independently and develop creative solutions to complex challenges.
  • Strong organizational and process-oriented skills, complemented by excellent administrative capabilities to ensure a smooth customer experience.
  • Adaptable and an exceptional problem solver; thrives in dynamic environments and is driven by self-motivation.
  • Collaborative team player willing to contribute beyond direct responsibilities for the team's benefit.
  • Accountable and action-oriented; enjoys taking ownership of tasks and their outcomes.
  • Passionate about identifying revenue opportunities and intrigued by the dynamics of the hospitality and consumer sectors.
  • Enthusiastic about the influence of pricing strategies on customer behavior and revenue generation.
  • Effective communicator with a commitment to documenting decisions and providing regular updates.
  • Ideally, possesses over 5 years of experience in real estate and accounting.


Benefits

What We Offer: Perks & Benefits

  • Five-day workweek
  • Prepaid healthcare options
  • Provided work equipment (laptop, mouse, headset)
  • Indefinite term contract
  • Additional vacation days (total of 20) that can be monetized
  • Direct client interaction
  • Opportunities for career advancement
  • Diverse and inclusive work environment
  • Prime office locations
  • Professional development opportunities through Emapta Academy

Your Future Team at EMAPTA

Join EMAPTA and be part of our mission to redefine global outsourcing. Since our establishment, we have been pioneers in personalized outsourcing solutions, enabling businesses to thrive with tailored teams and seamless integration. Our dedication to excellence is evident in our state-of-the-art facilities, competitive compensation, and a supportive work culture that promotes professional growth. With a vast client base and a talented workforce, EMAPTA continues to set industry benchmarks. Become part of our journey where your skills are recognized, and your career aspirations are nurtured.

#EMAPTAExperience