Reservation and Revenue Analyst
hace 21 horas
Are you a detail-oriented and analytical individual with a passion for hospitality? Do you thrive in fast-paced environments and enjoy working with data to drive business growth? If so, we have an exciting opportunity for you to join our team as a Reservation / Revenue Analyst at Emapta Latam.
About the Role:
As a Reservation / Revenue Analyst, you will play a critical role in managing hospitality sales reservations, acting as the point of contact between clients and our team, and performing strategic data analysis to support inventory and occupancy management. You will work closely with the Sales and Property teams to ensure seamless communication and exceptional guest experiences.
Key Responsibilities:
- Implement and manage hospitality sales reservations, ensuring accuracy and attention to detail.
- Collaborate with the Sales Team and Property Team to deliver exceptional guest experiences and drive revenue growth.
- Perform data collection, data entry, and strategic analysis to support inventory and occupancy management.
- Prepare and distribute daily, weekly, and monthly inventory usage reports and other reports as needed.
- Manage new and existing reservations, including corporate and group bookings, and internal corporate travel.
Requirements:
- Demonstrated proficiency in fundamental computer skills, including word processing, Microsoft Excel, PowerPoint, and Outlook/Teams.
- Self-starter and results-driven, able to work independently and develop creative solutions to complex problems.
- Systematic and process-oriented mindset with strong administrative skills to ensure a seamless customer experience.
- Comfortable with change and an exceptional problem-solver, thriving in dynamic and ever-changing environments.
What We Offer:
- 5 days work week, with weekends off.
- 5 extra days of vacations (20 in total) that can be monetized.
- Prepaid medicine.
- Work from home setup.
- Work items (laptop, mouse, and headset) from Emapta.
- Indefinite term type contract.
- Direct exposure to our clients.
- Career growth opportunities.
- Diverse and supportive work environment.
- Prime Office Locations - Bogotá and Medellin.
- Free upskilling through Emapta Academy courses.
About Emapta Latam:
Emapta Latam is a leading provider of personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration. With over 720 clients worldwide and a team of nearly 7,400 talented professionals, we continue to set new standards in the industry. Join us and contribute to our legacy of transforming global outsourcing.
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