Human Resources Generalist

hace 2 semanas


Bogotá, Bogotá D.E., Colombia BOG Fortrea Colombia Ltda. A tiempo completo

At BOG Fortrea Colombia Ltda., we are seeking a highly skilled Human Resources Generalist to join our HR Service Delivery Team. This individual will play a critical role in delivering exceptional customer service and providing timely information to employees regarding their general HR inquiries.

Key Responsibilities:

  • Act as a central point of contact for employees and leaders for HR-related inquiries via a Case Management System.
  • Provide superior customer service when responding to employee questions regarding payroll, company policies, benefits, and general HR inquiries across the company.
  • Complete US I-9 documentation and process using the E-Verify system.
  • Facilitate off-boarding activities, including termination documentation, final paychecks, and separation information.
  • Process various forms related to documenting Human Resources activities.
  • Maintain employee personnel electronic files.
  • Perform employment verifications.
  • Participate in and on HR Service Delivery projects, as needed.

Qualifications:

2+ years of customer-facing Human Resources experience is preferred.

High School Diploma required; Bachelor's degree is preferred.

Experience:

  • Superior customer service skills in a multi-faceted environment, in writing, via phone, and face-to-face.
  • Flexibility and the ability to multitask is critical.
  • Accuracy and attention to detail is essential.
  • Excellent interpersonal, organizational, and communication skills.
  • Ability to interact with many different individuals and prioritize numerous responsibilities.
  • Strong computer skills essential, including MS Word, Excel, and Outlook.
  • Experience with Workday and a Case Management System, a plus.


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