Human Resources Generalist
hace 2 semanas
At BOG Fortrea Colombia Ltda., we are seeking a highly skilled Human Resources Generalist to join our HR Service Delivery Team. This individual will play a critical role in delivering exceptional customer service and providing timely information to employees regarding their general HR inquiries.
Key Responsibilities:
- Act as a central point of contact for employees and leaders for HR-related inquiries via a Case Management System.
- Provide superior customer service when responding to employee questions regarding payroll, company policies, benefits, and general HR inquiries across the company.
- Complete US I-9 documentation and process using the E-Verify system.
- Facilitate off-boarding activities, including termination documentation, final paychecks, and separation information.
- Process various forms related to documenting Human Resources activities.
- Maintain employee personnel electronic files.
- Perform employment verifications.
- Participate in and on HR Service Delivery projects, as needed.
Qualifications:
2+ years of customer-facing Human Resources experience is preferred.
High School Diploma required; Bachelor's degree is preferred.
Experience:
- Superior customer service skills in a multi-faceted environment, in writing, via phone, and face-to-face.
- Flexibility and the ability to multitask is critical.
- Accuracy and attention to detail is essential.
- Excellent interpersonal, organizational, and communication skills.
- Ability to interact with many different individuals and prioritize numerous responsibilities.
- Strong computer skills essential, including MS Word, Excel, and Outlook.
- Experience with Workday and a Case Management System, a plus.
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