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Customer Service Representative

hace 2 meses

Bogotá, Bogotá D.E., Colombia Unicity A tiempo completo

**Unicity International Commercial Advisor Position**

Unicity International, a global health and wellness company, is seeking experienced professionals to join our commercial team in a customer-facing role. This position focuses on serving the Latin markets in the United States, Canada, and Puerto Rico.

**Key Responsibilities:**

• Provide expert advice and support to customers regarding products and services.

• Create and manage customer accounts, ensuring accurate and up-to-date information.

• Address and resolve customer complaints and issues in a timely and professional manner.

• Process customer adjustments and maintain financial accounts.

• Analyze customer data to identify trends and opportunities for growth.

• Collaborate with the team to achieve sales targets and improve customer satisfaction.

**Requirements:**

• Minimum of 1 year of experience in customer-facing roles, preferably in a commercial or sales environment.

• Strong market knowledge and understanding of customer needs.

• Excellent communication and problem-solving skills.

• Ability to work in a fast-paced environment and meet deadlines.

• Proficiency in data analysis and interpretation.

• Basic Excel skills and ability to learn new software.

• English proficiency at C1 level.

**What We Offer:**

• A dynamic and supportive work environment.

• Opportunities for career growth and professional development.

• Competitive salary and benefits package.

• Recognition and rewards for outstanding performance.

**If you are a motivated and results-driven professional looking to take your career to the next level, we encourage you to apply for this exciting opportunity at Unicity International.**