Motors and Drives Service Operations Specialist

hace 2 meses


Bogotá, Bogotá D.E., Colombia Oilandgas.Org A tiempo completo

**About the Role**

A highly skilled Motors and Drives Service Operations Specialist is required to join our team at ABB in Bogotá, Colombia. In this dynamic role, you will play a key part in ensuring the smooth delivery of service work on site, adhering to both ABB's and customer guidelines.

This exciting opportunity allows you to act as a single point of contact for customers during the execution of service jobs, showcasing your expertise by providing responsive support coordination that exceeds their expectations.

The hybrid work model offers a great balance between remote and office work, allowing you to thrive in a dynamic, talented, and high-performing team.

**Responsibilities**

  • Assess gaps in service delivery, contract execution, and customer focus, working with engineers and operations managers to mitigate identified issues.
  • Track completion of service visits and ensure timely documentation.
  • Maintain and monitor competency and certification databases.
  • Collaborate with other coordinators to allocate Field Service Engineer resources effectively, maximizing customer service requests and contract delivery.

**Qualifications**

We seek an individual with 3 years of experience in resource management, planning, and handling tools like project management in major projects within the Colombian market. A deep understanding of the industrial sector, particularly Oil & Gas or heavy industry (petrochemical, production, or related), is essential. Additionally, we value PMI certification, advanced Office, SAP, ERPs, or ATS skills.

A passion for strategic leadership, interpersonal communication, customer orientation, teamwork, organization, and planning is crucial. A degree in electrical engineering, electronics, mechanical, industrial, mechatronics, electromechanical, or related fields is also required.

Your ability to communicate fluently in English at an advanced level is vital for success in this role.

**What We Offer**

At ABB, we value diversity and inclusion. As an employee, you will enjoy a competitive salary and benefits package, including access to training and development opportunities. Our aim is to empower everyone to create sustainable solutions, making a positive impact across the globe.

**Estimated Salary:** $45,000 - $60,000 per annum, depending on experience and qualifications.



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