Quality Assurance Metrics Analyst

hace 3 semanas


Medellín, Antioquia, Colombia UPS A tiempo completo

Job Objective

The Quality Assurance Metrics Analyst will be responsible for coordinating the gathering and analysis of data to support the Quality Management Review (QMR) and Metrics Programs at UPS Healthcare.

Main Responsibilities

  • Assist with the identification of critical gaps in the current QMR and Metrics programs and provide recommendations for continuous improvement in alignment with the Quality organizational strategy.
  • Extract and analyze data from different systems, identify potential risks, and communicate to the next level of management.
  • Support the QA Management Review and Metrics Supervisor with the collection, analysis, and reporting of data from various systems.
  • Contribute to initiatives for transitioning and collecting KPI data from manual QMS and different other systems.
  • Perform general business analytics and data analysis of Compliance data, including research, variance analysis, trend analysis, and reporting.
  • Provide support for all reporting, data analytics, performance metrics management, and best practice communication.
  • Recommend changes and/or continuous improvement ideas to the next level of management.

Required Competencies

  • Experience with healthcare regulations (e.g., cGMP, GDP, GMP) guidelines is preferred.
  • Knowledge of Quality Management Systems and ISO standards is an advantage.
  • Advanced English language skills are required.
  • Proficiency in Microsoft Office (Excel, Word, Outlook, Access) is necessary.
  • Captures/documents specific and accurate information; learns subjects thoroughly and in detail; completes work with thoroughness; supplies appropriate details when requested; maintains organized files.
  • Strong time management skills, able to work within time-limits (deadlines).

Minimum Qualifications

  • Bachelor's Degree (or internationally comparable degree) – Preferred
  • Bachelor's Degree (or internationally comparable degree) – Science or related discipline – Preferred


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