Senior Quality Assurance Trainer

hace 1 mes


Medellín, Antioquia, Colombia iQor A tiempo completo

Job Summary:

We are seeking a Senior Quality Assurance Trainer to join our team at iQor. The successful candidate will be responsible for ensuring that all training programs meet the highest standards of quality and effectiveness.

Responsibilities:

  • Develop and implement high-quality training programs that align with business objectives
  • Maintain accurate records of training data and metrics
  • Collaborate with cross-functional teams to identify areas for improvement and develop strategies for enhancing performance

Skills Requirements:

To succeed in this role, you will need:

  • A bachelor's degree in a related field or equivalent experience
  • Proven experience in training and development, preferably in a call center environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

Salary: $60,000 - $80,000 per year, depending on experience

Benefits:

iQor offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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