Automation Solutions Specialist

hace 24 horas


Medellín, Antioquia, Colombia Pearson A tiempo completo

About Us

Pearson is committed to creating a world that's always learning and where our talented team can thrive. We're a bold group of innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better.

About the Role

We are seeking a passionate and talented Automation Analyst with experience in automation initiatives, particularly within the ServiceNow HR Service Delivery (HRSD) domain. This role focuses on analyzing business requirements, identifying automation opportunities, and designing solutions for development.

Key Responsibilities:

  • Business Analysis and Requirements Gathering: Collaborate with stakeholders to understand business needs and identify areas where automation can deliver value. Analyze and document workflows, requirements, and process improvement opportunities.
  • Solution Design and Collaboration: Create functional designs and workflows for automation solutions within ServiceNow HRSD and UiPath. Work closely with developers to ensure successful implementation of solutions.
  • Citizen Development and Technical Growth: Gain hands-on experience with ServiceNow and UiPath to design and develop smaller-scale solutions. Transition from a business analyst to a hybrid citizen developer, building and deploying automations directly.
  • Stakeholder Training and Adoption: Support stakeholders in understanding and adopting new automated workflows and systems.

Requirements:

  • Proven experience in business analysis, especially within ServiceNow HR Service Delivery (HRSD) or similar platforms.
  • Familiarity with automation tools like UiPath or other RPA platforms.
  • Eagerness to grow technical skills and transition into a citizen developer role.

Salary Range: $65,000 - $90,000 per year.

About Pearson's Benefits:

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also promote a culture where differences are embraced, opportunities are accessible, and respect is the norm.



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