Senior Access Management Professional

hace 4 días


Colombia Lean Solutions Group A tiempo completo
Job Description

Lean Solutions Group is seeking a highly skilled Senior Access Management Professional to join our team.

Company Overview

We are a rapidly expanding organization with a strong presence in software development and IT services. Our company culture emphasizes innovation, collaboration, and continuous learning.

We pride ourselves on having one of the most influential networks within the entertainment, financial, and logistics sectors. Our corporate projections offer many opportunities for professionals to elevate their careers and experience substantial growth.

Job Responsibilities
  • Manage and maintain access management systems to ensure secure and appropriate access to various platforms.
  • Process HR-submitted tickets and create user accounts for new personnel.
  • Review job titles and match them to existing roles, determining appropriate access levels and tools required.
  • Handle role transfers, ensuring that access levels and tools are updated for employees moving to higher-level positions.
  • Install, administer, support, and troubleshoot Windows software/tools.
  • Update system records and access levels for relocated personnel.
  • Process termination requests to promptly revoke system access for departing employees.
  • Support the implementation of a large-scale Virtual Radiology Assistant program.
  • Document all processes, changes, and resolutions in a clear and organized manner.
Requirements & Qualifications
  • +1-2 years of working experience.
  • Proven experience with Service Now ticketing systems.
  • Proficiency in troubleshooting and resolving access management issues.
  • Excellent customer service skills with the ability to communicate effectively and professionally with end-users.
  • Strong troubleshooting and problem-solving skills.
  • Perform desktop software license management per the company's license and compliance needs.
  • Experience with Remote Access Tools; VPN (WatchGuard Branch Office and WatchGuard SSL VPN) and Mobile.
Estimated Salary: $60,000 - $80,000 per year

This salary range is based on national averages and may vary depending on location, experience, and other factors.

About Lean Solutions Group

We are an equal-opportunity employer committed to creating an inclusive environment for all employees. We celebrate diversity and provide opportunities for professional growth and development.



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