Customer Service Representative

hace 2 días


Valle de Aburrá, Colombia SOLVO S.A.S A tiempo completo

About SOLVO S.A.S

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We are a dynamic and supportive company dedicated to providing exceptional customer service and ensuring client satisfaction.

Salary: $20-$25 per hour

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Job Description

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We are seeking highly enthusiastic individuals to join our team as Customer Support Representatives. As a front line of support, you will play a crucial role in delivering top-quality service to our clients while contributing to a positive and high-performing work environment.

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Responsibilities:

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  1. Respond to a large volume of support calls and emails from our clients in a timely and professional manner, ensuring accuracy and attention to detail.
  2. Maintain a high rate of client retention by delivering superior customer service and addressing client inquiries effectively.
  3. Conduct research and resolve client inquiries, providing prompt and accurate solutions.
  4. Appropriately escalate complex issues for clients and participants, following our standard operating procedures.
  5. Participate in customer service training programs to enhance your knowledge and skills, enabling you to deliver exceptional support.
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Requirements:

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  1. Educación mínima: Universidad / Carrera técnica
  2. 1 año de experiencia
  3. Idiomas: Inglés
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Benefits:

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  • Opportunities for career growth and development
  • A collaborative and supportive work environment
  • Competitive salary and benefits package
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Location:

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CAMACOL - Cra 63 49a-31, Edificio Camacol Barrio El Estadio. Piso 9 (on-site)



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