Customer Service Representative
hace 2 días
About SOLVO S.A.S
">We are a dynamic and supportive company dedicated to providing exceptional customer service and ensuring client satisfaction.
Salary: $20-$25 per hour
">Job Description
">We are seeking highly enthusiastic individuals to join our team as Customer Support Representatives. As a front line of support, you will play a crucial role in delivering top-quality service to our clients while contributing to a positive and high-performing work environment.
">Responsibilities:
">- Respond to a large volume of support calls and emails from our clients in a timely and professional manner, ensuring accuracy and attention to detail.
- Maintain a high rate of client retention by delivering superior customer service and addressing client inquiries effectively.
- Conduct research and resolve client inquiries, providing prompt and accurate solutions.
- Appropriately escalate complex issues for clients and participants, following our standard operating procedures.
- Participate in customer service training programs to enhance your knowledge and skills, enabling you to deliver exceptional support.
Requirements:
">- Educación mínima: Universidad / Carrera técnica
- 1 año de experiencia
- Idiomas: Inglés
Benefits:
">- ">
- Opportunities for career growth and development
- A collaborative and supportive work environment
- Competitive salary and benefits package
Location:
">CAMACOL - Cra 63 49a-31, Edificio Camacol Barrio El Estadio. Piso 9 (on-site)
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