Customer Support Specialist for Client Satisfaction

hace 2 semanas


Valle de Aburrá, Colombia SOLVO S.A.S A tiempo completo

We are seeking highly skilled and motivated individuals to join our team as isolved Customer Service Representatives at SOLVO S.A.S.

Job Description

The ideal candidate will be responsible for delivering top-quality customer service, ensuring client satisfaction, and contributing to a positive and high-performing work environment.

Key Responsibilities:

  • Respond to support calls and emails from clients in a timely and professional manner, maintaining accuracy and attention to detail.
  • Maintain a high rate of client retention by delivering superior customer service and addressing inquiries effectively.
  • Conduct research and resolve client inquiries, providing prompt and accurate solutions.
  • Ancillary tasks such as escalating complex issues and participating in customer service training programs.
What We Offer

We provide an indefinite term contract, comprehensive benefits package, competitive remuneration ($38,000 - $45,000 per year), and a relaxed weekend schedule.

Requirements

Candidates should possess a High School Diploma, strong English-speaking skills, and a passion for delivering outstanding customer support.


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